why does send/recieve not connect event though the web works

[Guest]

My internet connection is working fine, my computer upstairs that runs
through the same routers works fine with outlook, yet I am unable to setup an
account on this computer. I have tried disabling the firewall and all
security, yet this still fails to work.

 

[Diane Poremsky [MVP]]

do you receive any error messages? what happens when you try to set up an
account?

 

[Guest]

Hi, Thanks for looking at my query,

When I set up a POP3 account I am unable to test the settings, it says that
the test was cancelled. When I run send/recieve it simply times out, i have
tried extending the timeout to 5 mins however this doesn't make a difference.

It doesn't make any sense to me.

Thanks again
Marcus