why does out of office not send external e-mails

[Guest]

We are running Outlook 2000 on Exchange 2003 server and if a user switches on
Out of Office then replies are sent to internal e-mail addresses but not
external ones. Does anyone know how to activate this.

 

[Patricia Cardoza [Outlook MVP]]

This is a setting on the Exchange Server. In Exchange system Manager, go to
Global Settings, Internet Message Format. In the right pane, right click the
Default entry and choose properties. Go to the Advanced Tab. Check the box
for "Allow out of office responses"

Be aware that this will send Out of Office replies to any spam messages that
come into your organization as well. This can serve to confirm to spammers
that they have reached a valid address and can potentially increase the spam
your organization receives.

--
Patricia Cardoza
Outlook MVP
Author - Special Edition Using Microsoft Office Outlook 2003
Lead Author - Access 2003 VBA Programmer's Reference
Author - Absolute Beginner's Guide to Microsoft OneNote 2003

http://blogs.officezealot.com/cardoza
http://www.cardozasolutions.com