G
Guest
I am trying to install a HP PSC 2175 on a Dell Demintion 4550 (WinXP). I
loaded the software then plugged the printer into the USB port and the Device
Manager found and loaded the hardware/software.
Here is where the problem begins. When I unplug the USB cable, the printer
disappears from my "Installed Printers" window. It also disappears when I
change the port (in the printer properties) settings.
The printer is hooked to a print server so I can print from my laptop, or
either of the kid's computers (well one, the other is the Dell we are talking
about). I have tried to set up the Dell just like my laptop is set up, but I
don't understand why the printer disappears? On my laptop, once I install a
printer, it stays installed, no matter how many times I unplug the USB cable
or change port settings. As a matter of fact, I have two printer icons in
the installed printer window that went to printer heaven several years ago.
Any help would be greatly apperciated.
loaded the software then plugged the printer into the USB port and the Device
Manager found and loaded the hardware/software.
Here is where the problem begins. When I unplug the USB cable, the printer
disappears from my "Installed Printers" window. It also disappears when I
change the port (in the printer properties) settings.
The printer is hooked to a print server so I can print from my laptop, or
either of the kid's computers (well one, the other is the Dell we are talking
about). I have tried to set up the Dell just like my laptop is set up, but I
don't understand why the printer disappears? On my laptop, once I install a
printer, it stays installed, no matter how many times I unplug the USB cable
or change port settings. As a matter of fact, I have two printer icons in
the installed printer window that went to printer heaven several years ago.
Any help would be greatly apperciated.