Why do my rules not work/ cannot be deleted either?

H

Hunter F

I am running Windows Vista with Outlook 2003. 2007 did not work with other
programs we use daily, so we had to downgrade back to 2003 version. When I
set up Outlook '03 and put in about 10 rules, they all worked fine.. and
continue to do so. I have since tried to add rules with no luck, the rule
shows in the listing but have no action associated with them. I have tried to
delete them, but the delete button, along with the change & copy button are
not available.
I now have multiple copies of the same rule and cannot delete them, nor do
any of them work. Why?
 
R

Roady [MVP]

"Why" is hard to say from the info provided. You can reset your rules by
starting Outlook with the /cleanrules switch.
Start-> type; outlook.exe /cleanrules
 

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