Why can't I open Outlook 2003?

G

Guest

Just installed Office 2003, When I try to open Outlook i get 'Configuring
Outlook Accounts - creating welcome message', then 'Your Microsoft Exchange
Server is unavailable'. When I click 'work offline' I then get 'Unable to
open your default e-mail folders - your profile is not configured'. Only
option is to click OK, which closes Outlook. Can't get passed these messages.
I've reinstalled Office twice - still no luck
 
L

Lanwench [MVP - Exchange]

Phil said:
Just installed Office 2003, When I try to open Outlook i get 'Configuring
Outlook Accounts - creating welcome message', then 'Your Microsoft
Exchange
Server is unavailable'. When I click 'work offline' I then get 'Unable to
open your default e-mail folders - your profile is not configured'. Only
option is to click OK, which closes Outlook. Can't get passed these
messages.
I've reinstalled Office twice - still no luck

Do you need to connect to an Exchange server?
If not, go to control panel, mail, and delete the Outlook profile & create a
new one that has the correct account type in it.
 
M

Milly Staples [MVP - Outlook]

What type of account are you using? If you configure your profile using
Control Panel->Mail Icon->Profiles->New, do you get any farther?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Phil asked:

| Just installed Office 2003, When I try to open Outlook i get
| 'Configuring Outlook Accounts - creating welcome message', then 'Your
| Microsoft Exchange Server is unavailable'. When I click 'work
| offline' I then get 'Unable to open your default e-mail folders -
| your profile is not configured'. Only option is to click OK, which
| closes Outlook. Can't get passed these messages. I've reinstalled
| Office twice - still no luck
 

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