Why can I not connect with Remote Desktop?

H

Harry Keck

When I try to log onto my pc using Remote Desktop from
another computer, I get the message, "The local policy of
this system does not permit you to logon interactively."
I am using an account that is part of the administrators
group, as well as the remote desktop users group. I am
using Windows XP Pro. Does anybody have any ideas what is
going on? Thanks.
 
B

Bill Sanderson

Does the account have a password set? If not, set one.

There's also a policy setting which may be involved, but it isn't coming to
mind at the moment, nor did it the last time I ran into this in person!

If you've got a password, write back, and maybe somebody else can find us
the policy setting, or I can dig it out of my collected tips--my
recollection is that the policy setting tends to come up on Windows 2000
upgraded to XP machines.
 
G

Guest

Yes, I do have a password set. Also, I am pretty sure that this machine was
not an upgrade from 2000.
 
G

Guest

I have both of these options selected.

Shadow said:
On the computer you need to connect to:

Control Panel >> System
Click the "Remote" tab
Check "Allow users to connect remotely to this computer"
Also check "Allow Remote Assistance invitations to be sent from this computer"
 
B

Bill Sanderson

Here are some ideas:

Let us know what works.

In the upgrade case, I have found the issue often is a registry key
described in this thread:

http://groups.google.com/[email protected]&rnum=1

Microsoft Staff Feng Mao has provided this response to a similar query:
---------------------------
Thank you for posting!

If the error message is the same as Bill mentioned:

The local policy of this system does not permit you to logon interactively.

Besides the suggestion from group.google.com. There are some other articles
in Microsoft knowledge base which might be helpful.

826903 "The local policy of this system does not permit you to logon
http://support.microsoft.com/?id=826903

289289 Remote desktop connection "The local policy of this system does not
http://support.microsoft.com/?id=289289

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support
-------------------------------------------
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
B

Bill Sanderson

Terrific--I'm not sure what other circumstances besides a windows 2000
upgrade can create that issue, but I'm glad that did it for you. Seems to
me that this is common enough to deserve a KB article.

Harry Keck said:
I think that the info from the google post actually worked. When I logged
on
from Remote Desktop I got an error about the security log being full, but
it
let me log on anyway. Here is what I did. Thanks, Bill.

Start->Run, "gpedit.msc"
Expand Computer Configuration->Windows Settings->Security
Settings->Local Policies->User Rights Assignment.

On the right side of the snap-in, find "Allow logon
through Terminal Services".

Remove everything that's there, then Add User or Group,
and input the account you want to have access.

No reboots required, the policy will affect all
subsequent Remote Desktop logons. Those accounts not
allowed via this policy to connect will get back an error
stating "The local policy of this system does not permit
you to log on interactively"


Bill Sanderson said:
Here are some ideas:

Let us know what works.

In the upgrade case, I have found the issue often is a registry key
described in this thread:

http://groups.google.com/[email protected]&rnum=1

Microsoft Staff Feng Mao has provided this response to a similar query:
---------------------------
Thank you for posting!

If the error message is the same as Bill mentioned:

The local policy of this system does not permit you to logon
interactively.

Besides the suggestion from group.google.com. There are some other
articles
in Microsoft knowledge base which might be helpful.

826903 "The local policy of this system does not permit you to logon
http://support.microsoft.com/?id=826903

289289 Remote desktop connection "The local policy of this system does
not
http://support.microsoft.com/?id=289289

Have a nice day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support
-------------------------------------------
Get Secure! - www.microsoft.com/security

=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no
rights.

Harry Keck said:
Yes, I do have a password set. Also, I am pretty sure that this
machine
was
not an upgrade from 2000.

:

Does the account have a password set? If not, set one.

There's also a policy setting which may be involved, but it isn't
coming
to
mind at the moment, nor did it the last time I ran into this in
person!

If you've got a password, write back, and maybe somebody else can find
us
the policy setting, or I can dig it out of my collected tips--my
recollection is that the policy setting tends to come up on Windows
2000
upgraded to XP machines.


When I try to log onto my pc using Remote Desktop from
another computer, I get the message, "The local policy of
this system does not permit you to logon interactively."
I am using an account that is part of the administrators
group, as well as the remote desktop users group. I am
using Windows XP Pro. Does anybody have any ideas what is
going on? Thanks.
 

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