why am i receiving each e mail twice

[Guest]

every e mail i receive is coming in twice how can i put this right is it
something complicated or just a box which needs to be ticked somewhere I am
not technically minded hope some one can help otherwise my box will fill up
very quickly thanks Mo

 

[Roady [MVP]]

All depends on your configuration which you did not specify.
What type of mail account(s) do you have configured?
Version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

the outlook is on office XP pro 2000 is this what you mean by version
thanks for your reply

 

[Roady [MVP]]

Office XP is Outlook 2002
Type of e-mail account? POP3, IMAP, HTTP, Exchange, Other?
Got more than one account configured? Same type different type?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

 

[Guest]

thanks again for your reply it is pop 3 and there are two accounts both on
POP3 one only set up recently

Office XP is Outlook 2002
Type of e-mail account? POP3, IMAP, HTTP, Exchange, Other?
Got more than one account configured? Same type different type?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
the outlook is on office XP pro 2000 is this what you mean by version
thanks for your reply

All depends on your configuration which you did not specify.
What type of mail account(s) do you have configured?
Version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
every e mail i receive is coming in twice how can i put this right is it
something complicated or just a box which needs to be ticked somewhere I
am
not technically minded hope some one can help otherwise my box will fill
up
very quickly thanks Mo

 

[Roady [MVP]]

Are they using the same POP3 server or is the second one a real separate
account or just an alias on the first? If so configure only one account to
receive messages in;
Tools-> Options-> tab Mail Setup-> button Send/Receive-> button Edit...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
thanks again for your reply it is pop 3 and there are two accounts both on
POP3 one only set up recently

Office XP is Outlook 2002
Type of e-mail account? POP3, IMAP, HTTP, Exchange, Other?
Got more than one account configured? Same type different type?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
the outlook is on office XP pro 2000 is this what you mean by version
thanks for your reply

All depends on your configuration which you did not specify.
What type of mail account(s) do you have configured?
Version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
every e mail i receive is coming in twice how can i put this right is it
something complicated or just a box which needs to be ticked somewhere I
am
not technically minded hope some one can help otherwise my box will fill
up
very quickly thanks Mo

 

[Guest]

Thanks very much for your help i have followed your instructions which were
clear enough for a thicky like me to understand and everything is back to
normal now Cheers Mo x

Are they using the same POP3 server or is the second one a real separate
account or just an alias on the first? If so configure only one account to
receive messages in;
Tools-> Options-> tab Mail Setup-> button Send/Receive-> button Edit...

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
thanks again for your reply it is pop 3 and there are two accounts both on
POP3 one only set up recently

Office XP is Outlook 2002
Type of e-mail account? POP3, IMAP, HTTP, Exchange, Other?
Got more than one account configured? Same type different type?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
the outlook is on office XP pro 2000 is this what you mean by version
thanks for your reply

All depends on your configuration which you did not specify.
What type of mail account(s) do you have configured?
Version of Outlook?

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within
Windows
-Properly back-up and restore your Outlook data

-----
every e mail i receive is coming in twice how can i put this right is it
something complicated or just a box which needs to be ticked somewhere I
am
not technically minded hope some one can help otherwise my box will fill
up
very quickly thanks Mo