To change the default; Tools-> Options-> tab Mail Format
When replying Outlook replies in the message format of the original message.
If this was Plain Text you'll need to change it manually. A dropdown for
this can be found next to the Options... button on the Toolbar.
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Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
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Can you tell me how to change that setting? That must be the problem. I'm
able to walk him through stuff by phone, but since I'm 3 states away, can't
just go over and figure out where the setting is. Thanks again!
Roady said:
Make sure he is composing in HTML format and that the cursor is in the
body.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
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I don't use Outlook but am familiar with it, but I'm trying to (remotely)
help my dad. He just wants to be able to italicize/bold/underline words
in
his outgoing emails. He is using Word as his email editor. Thanks for
your
help--I'm sure it's a quick fix!