When installing norton 360, get a Service Pack 2 not installed err

[rem421]

I'm on auto updates from microsoft, will downloading SP2 and installing it
can any problems with the updates loaded by auto updates.

 

[MAP]

I'm on auto updates from microsoft, will downloading SP2 and
installing it can any problems with the updates loaded by auto
updates.

Say again?

 

[David B.]

Doing anything to a computer with about any Norton product installed could
result in a problem, no way to tell but to do it, we can't say if you'll
have a problem or not.

 

[rem421]

What I should have said was when installing Norton 360 I get a error msg
";unable to cont;inue, Service Pack 2 (SP2) must be installed first. Since I
am on auto updates from Microsoft, will downloading and installing SP2 over
the latest update sent to me by Microsoft cause me a problem.

 

[David B.]

The obvious question that you didn't answer is, do you have SP2 or SP3
installed?

 

[Mick Murphy]

Once Windows is up and running, click Start>Right-click on My
Computer>Left-click Properties.
The window that comes up(the General Tab) will show what version of XP you
are running, ie "Home Premium Service Pack 1"
XP Service Pack 2 came out in late 2004; it should be installed on your
computer.
XP Service Pack 3 has come out a few months ago.

 

[David B.]

There is no such thing as XP Home Premium, you must have Vista on your mind.