when click 'PDF and email' button, new message window freeze outlo

[Guest]

Hi, Windows XP, Outlook 2003

When I click 'PDF and email' button from Adobe, a new email window appears
with the document converted and in attachment, which is fine.

However, I cannot go back to my Inbox or Outlook if I want to look for some
information there. The same happens if I click 'Email' button from Quickbooks
(accounting software), while Quickbooks convert Invoice into PDF and attach
it in a new email.

Anybody knows whether it's a problem with Outlook 2003 or Adobe?

Any help is very much appreciated.

Thanks!

Toto

 

[Roady [MVP]]

Only a stub of Outlook is launched then and more of les acts as a prompts so
it will take the forground of the application (Outlook) until it is closed.
Nothing you can change about that.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Hi, Windows XP, Outlook 2003

When I click 'PDF and email' button from Adobe, a new email window appears
with the document converted and in attachment, which is fine.

However, I cannot go back to my Inbox or Outlook if I want to look for some
information there. The same happens if I click 'Email' button from
Quickbooks
(accounting software), while Quickbooks convert Invoice into PDF and attach
it in a new email.

Anybody knows whether it's a problem with Outlook 2003 or Adobe?

Any help is very much appreciated.

Thanks!

Toto

 

[Guest]

Thanks for your reply. It's a shame.

 

[firekylin]

I actually have multiple incidents reported that outlook will randomly
freeze.

This is error does not always occur but it happens now more frequently. When
creating a new message and insert pdf works fine. But opening pdf and
clicking Attach to Mail will freez Outlook. This is pretty annoying as the
whole text of the mail gets lost while you have to kill Outlook.exe process.

Also, it is frustrating that there are no event logs associated with the
freeze.

Firekylin