ellen h said:
I just renewed my spy wear after the computer came back on at the bottom is a
tab that says modem on hold utility with a picture of a phone. what is modem
on hold and how did it get there and how do i make it go away??? as you can
tell i am not very computer savy. help
Modem On Hold is a function of your modem that allows it to stay on line, on
hold, while you take a call. Not all modems can do this, and the ones that
can can't do it in all circumstances. It depends what they are connected
to.
If you use a high-speed connection, not a modem for internet access, you
don't need to run this.
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http://www.modemsite.com/56k/v92moh.asp
"V.92 modems provide improved call-waiting/caller-id support. When calling a
V.92 ISP that supports modem-on-hold (MoH), the MoH software will pop-up
with a box that lets you place your Internet connection on hold, and take
the incoming call, ignore it, or disconnect. Caller id information is
displayed (if you have call-waiting/caller-id from your phone company, and
if your modem supports callwaiting id). If your connection isn't to a V.92
ISP, the MoH software will pop-up with caller-id information and option to
disconnect or ignore. (Note: There may be differences in operation of the
various MoH software applets, which may also include configuration options
that change the MoH behavior. The V.92 call-waiting initialization command
+PCW=# can be used to ignore or disconnect on call-waiting without loading
MoH software. See V.92 Commands. PCTel V.92 driver includes MoH pop-up, but
no other user interface.)
Using Modem-on-Hold:
When you place your Internet connection on hold to take an incoming or make
an outgoing voice call, the modem flashes the line, and then remains
off-hook and silent. You can then pick up a phone connected to a live jack.
When you're done with the call, you hang-up the phone, and select the Resume
Internet Connection option on your MoH window.
Important: Many modems are designed so that the "Phone" jack on the modem is
disconnected from the line when the modem is off-hook. If this is the case
with your modem, you need to use a phone connected to a live jack - the
phone cannot be connected to the 'Phone' or 'Tel' jack of the modem, but you
can use a splitter and connect both the phone and line cord to the modem's
'Line' jack. "
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HTH
-pk
