What is happening with laptop?

[Guest]

Hi,

I am not sure why I am getting the behaviour that I am with my laptop. It
is a Fujitsu Siemen amilo with XP home. I started getting the lsass.exe
system error. Reading lots of threads I tried to correct it. The machine
wouldn't boot, got past the windows screen, then the error box of "lsass.exe
system error, object not found" and it would sit there. Press ok and it
would reboot, same error, tried last know good config, safe mode, all the
same. It wasn't a virus, I couldn't repair the registry with the recovery
disc so I tried with another full copy of XP home. Still same error. So I
decided to bite the bullet and just do a clean reinstall. The recovery disc
got to the screen before F8 and then just shut off. I tried it a couple of
times and it didn't even get that far, just loaded a few files then shut off.
Tried to log onto the recovery console, shuts off. There is no error message
of any kind. I try to start in normally and it sometimes gets to the system
error message but instead of sitting there waiting for a click on ok, it
shuts off. Same in safe mode. So I am now thinking it is an overheating
problem. I can't get the machine to run for more than a few minutes. I tried
swapping out the power supplies, ie, tried it with just battery and just
adapter, same thing. So I went in to bios to check if there is a temperature
monitor. The machine ran for ages and didn't shut off! So now I am thinking
HDD. I ran a HDD check with pccheck, the program ran for 3 hours with no
shutdown and nothing is wrong with the HDD! Now I am back to wondring if
this is a software security issue? SO I am stumped as to what is the
problem. I even tried to load my version of XP from another machine just to
see if I could get any installation to run and same thing. Anybody have any
ideas what to try next? I am annoyed as of course the damn thing is 1 month
out of warranty!!! Figures. So you creative brainy people, any ideas?

 

[Malke]

bg wrote:

(Snip very long post, difficult to read. Next time use numbered or
bulleted points and be concise.)

Summarized: you have an older laptop that won't stay on. You've
clean-installed using the Fujitsu recovery disk and that hasn't helped.
You've tested the hard drive and tried with and without the battery.
You've tested the hard drive, but not with the drive mftr.'s diagnostic
utility. You don't think the laptop is overheating. You've done various
software-related things, none of which have worked.

What is left? The memory and the motherboard itself. This is not a
software issue. Since the laptop is out of warranty, you'll need to
contact Fujitsu for a repair estimate and make your decision about
repairing vs. replacing based on that.

Malke

 

[Guest]

Sorry, I was rambling and hard to read. To add to what you have said:

-the laptop is only 13 months old, so not that old.

- I wasn't able to do a clean install with the recovery disk. The machine
shuts off when I try.

-I tried to find a FS diagnositc utility for this model but there isn't one

- the puzzler is why does it only shut off when trying to install or run the
OS software? I can run any other NTFS reader, system check utility on it
without any problem. If it was a motherboard or memory problem, wouldn't it
effect those as well? I ran PC check on them as well and they tested fine.

It doesn't make sense. Do you think it would be worth taking the HDD out
and reformatting it from my PC and then trying again? I could use the
recovery console at first but then it started shutting off. That is the only
reason I asked if it could be a security thing. I've never heard of it
before but just throwing out ideas.

Thanks for answering, I appreciate your feedback

Wendie

 

[Richard Urban]

It shuts off when trying to install Windows XP because the RAM is being
heavily massaged. You have either defective or sub-standard RAM. I have seen
this often.

I had a system a few years ago that would not load "any" operating system. I
temporarily swapped out the RAM with known good. The operating system loaded
fine. I then replaced the new RAM with the older RAM. The operating system
worked fine - from what I could see. The customer didn't want to pay for new
RAM so I left the old in.

About 3 months later he decided to get into video editing. Guess what
happened? His sub-standard RAM kept crashing his computer.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Guest]

Richard you da man!!!!

Swapped out the memory with some other and it is running fine, well at least
I am loading the OS on as I type. I was surprised to find the recovery disc
actually has a second option repair, a lot of them don't. So I am trying
that first, fingers crossed but don't have much hope, this lsass.exe is a
pain. Thanks again! Don't know why I never think of memory, guess I thought
I would get an error message or blue screen. It was acting like an
overheating machine.

cheers!

Wendie