western digital harddrive

[Arun via WindowsKB.com]

hi everyone. i have a western digital hard drive. my laptop is not able to
read the external drive. any advise. thanks arun

 

[Guest]

You don't give much info. Your external is connected via USB?

 

[Arun Madan via WindowsKB.com]

my external drive is connected via usb port. i have tried to update the
driver by going into device manager but it made no difference.

 

[Richard Urban]

Is it a packaged external drive (made by Western Digital) or a separate
drive you installed in a USB enclosure yourself. Please give all pertinent
information instead of have us ask for it.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

 

[Arun Madan via WindowsKB.com]

It is a packaged Western Digital External Drive Model: WD800B008.

My operation system is Wndow XP. i connect it to my laptop using via USB.

I dont think i have the proper drivers. Please let me know if you need any
other information.

Thanks
Arun

Is it a packaged external drive (made by Western Digital) or a separate
drive you installed in a USB enclosure yourself. Please give all pertinent
information instead of have us ask for it.

my external drive is connected via usb port. i have tried to update the
driver by going into device manager but it made no difference.

[quoted text clipped - 4 lines]

 

[Richard Urban]

USB 2 drivers are included in SP2 for Windows XP. Do you have this
installed?

Are you connecting to a port physically on the M/B, or do you have an add-in
card for USB? Do you have USB 1.1 or USB 2.0 ports in your computer?

If you go to device manager/Universal Serial Bus Controllers, do you see an
entry for "Standard Enhanced PCI to USB Host Controller? If you do, there
are USB 2.0 drivers already installed on your system.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!

It is a packaged Western Digital External Drive Model: WD800B008.

My operation system is Wndow XP. i connect it to my laptop using via USB.

I dont think i have the proper drivers. Please let me know if you need any
other information.

Thanks
Arun

Is it a packaged external drive (made by Western Digital) or a separate
drive you installed in a USB enclosure yourself. Please give all pertinent
information instead of have us ask for it.

my external drive is connected via usb port. i have tried to update the
driver by going into device manager but it made no difference.

[quoted text clipped - 4 lines]

to
read the external drive. any advise. thanks arun