Welcome Screen says user has unread email when this is not the case

[Jeff]

The Welcome Screen indicates that one of the two users of
my WInXP Pro machine has unread email. I've cleaned out
both inboxes for this user (both a Hotmail account and a
POP3 account). All email is on my local computer in
a .pst file. All has been marked read. Still, the
welcome screen indicates the user has (1) unread message
(Hotmail). Even if I add several mail messages and mark
them as unread, it still shows only (1) unread message.
Anybody have any ideas? Thanks in advance.

 

[PA Bear]

The Welcome Screen's Unread Mail indicator only shows .NET Passport- or
Hotmail/MSN-related mail. It has nothing to do with Outlook.

Compliments of Kelly:

Use TweakUI/Logon/Unread Mail and Repair/Unread Mail Count
http://www.microsoft.com/windowsxp/pro/downloads/powertoys.asp

Disable Unread Mail on the Welcome Screen (Line 100)
http://www.kellys-korner-xp.com/xp_tweaks.htm

To remove an account or to change the count manually Got to:
Start/Run/Regedit and navigate to this key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail\[Your
E-Mail Address]. In the right pane modify: Message Count, Change it to 0.

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\UnreadMail. In
the right pane modify: MessageExpiryDays Change it to 0.

Overview of Mail Notification Display on WinXP Welcome Screen
http://support.microsoft.com/support/kb/articles/q304/1/48.asp
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
AH-VSOP
http://forum.aumha.org/