Welcome screen doesn't allow logins.

G

gk245

I have only two accounts on my machine: Admin and a User account. When
i logout of User or Admin accounts and get to the Welcome screen, i
cannot log back in. The logon white boxes are there, but i cannot type
my password inside of them. There is no blinking cursor in those boxes.
Only way it works is that if i reboot, then the boxes have a cursor on
the Welcome screen. But logging out and then trying to log back in, is
a no go.

I tried these things:

1) Ran 3 different antivirus programs
2) 3 or 4 different antispyware programs
4) Uninstalled all the services in my systray (Avast, MS Antispyware,
Weatherpulse), which had no effect.
5) Did System Restore.
6) Ran system file checker (sfc /scannow).
7) Looked at windows event viewer, which is not showing anything at all
of interest.
8) Give up??

Only two things remaining are Windows Repair and a complete reinstall.
I HATE reinstalling...since i just did that like a month ago.

There are two things worth mentioning:

-I think its related to the fact that i had installed Netscape 8.1
(yeah, stupid me). After removing it, this login problem had started.
As far as i know, things were going fine before that.

or

-A few days ago i found out that Starforce had secretly found a way to
install itself. Probably from a game demo i tried. Was successfull in
removing starforce with their utility.

My blame is going to Netscape though...it borked something.

Anyone want to suggest anything (logs, etc)? Or is repair/reinstall the
only thing to do?

Using WinXp pro Sp2 with all the updates.
 
M

M. Huck

I have the same problem. Netscape was never installed here. My
workaround is to press Strg+Alt+Del twice and logon without the welcome
screen.
The problem occurs not every time I wish to logon, but in case of first
logon with Strg+Alt+Del and then (logoff before) try to logon by
welcome screen.
I think it is a bug.

Michael Huck
 
L

Lyndon Stayte

I have the same problem. It only appeared recently and the only changes to
my system that I can recall are
1. Updated McAfee VirusScan
2. Installed several Windows xp updates.
Anything in common?

Lyndon
 
L

Lyndon Stayte

Since installing latest updates for Windows xp & VirusScan the problem seems
to have gone away, so I guess one of the earlier updates caused the problem.
Don't know which one though.

Lyndon
 

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