Welcome Screen - can't enter password

[Guest]

Computer starts up fine and it allows me to enter my password on the Welcome
screen. I work for a bit and then log off, which takes me back to the
Welcome screen. If the computer sits for a short while and someone tries
getting back on, the Welcome screen shows, but when you highlight the user
name there is no cursor to enter the password. The only way to get the
cursor is to completely shut the computer down manually and reboot it.
Anyone had this problem??

 

[Galen]

In mauve63 had this to say:

My reply is at the bottom of your sent message:

Computer starts up fine and it allows me to enter my password on the
Welcome screen. I work for a bit and then log off, which takes me
back to the Welcome screen. If the computer sits for a short while
and someone tries getting back on, the Welcome screen shows, but when
you highlight the user name there is no cursor to enter the password.
The only way to get the cursor is to completely shut the computer
down manually and reboot it. Anyone had this problem??

Yes and I have been waiting for more information. Call support - it is from
an upgrade so it is free.

In the mean time, press CTRL + ALT + DEL (twice) and that will bring up a
different login screen and you can type in there.

Additionally - I have been having some communication with another person
about this and they've discovered that, with their system, they can just
wait a moment (don't click the icons as soon as they appear) and login that
way, it works normally for them then.

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/ http://kgiii.info/

"Chance has put in our way a most singular and whimsical problem, and
its solution is its own reward." - Sherlock Holmes

 

[Guest]

Thanks Galen...I appreciate the help and will try what you've indicated.
Have a good day!