webpage problem

[Guest]

I have been having a problem when I try to visit websites. I have my pop up controls set, but I still get blank pop ups or spyware pop ups and they just overlap until my limit is full and I have to use ctrl-alt-del to get offline. It completely freezes everything up. I couldn't find anything about it on the syware website that described symptoms of having that or adware. Please... any info would be appreciated!

 

[Guest]

This is caused by a third-party program (adware, spyware,
parasite)

Download, install, *update* and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/ (Remove items
listed in red.)

Additional information at:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Note the security recommendations.

BHOs and Spyware
http://www.generation.net/~hleboeuf/spyware.htm#BHOCOP

Bugs, Glitches & Stuffups:
http://www.mvps.org/inetexplorer/Darnit.htm

Search for common parasites at
http://www.doxdesk.com/parasite/

-----Original Message-----
I have been having a problem when I try to visit

websites. I have my pop up controls set, but I still get
blank pop ups or spyware pop ups and they just overlap
until my limit is full and I have to use ctrl-alt-del to
get offline. It completely freezes everything up. I
couldn't find anything about it on the syware website
that described symptoms of having that or adware.
Please... any info would be appreciated!

 

[Michael D. Alligood]

This behavior is associated with spyware programs and viruses. Anti-virus software and firewalls do not fully protect your system against the majority of spyware and privacy threats. Spyware is commonly bundled with software downloads, attached to e-mails, or transmitted through networks so it can appear to be legitimate software, but once installed it can be nearly impossible to detect and remove without the help of a dedicated spyware removal tool such as:

Ad-Aware 6.0 (build 6.181)

SpyBot 1.3

SpyWare Blaster

HiJackThis

Please make sure that you download the updates for each of these programs to ensure complete detection of known spyware programs. Although nothing is absolute in removing spyware and keeping it off, downloading and executing the programs above can dramically decrease future infections.

Also please utilize free virus scans from the following sites:

Trend Micro

Bit Defender

Panda

McAfee

After Spyware / Adware is remove, you may get an error finding files on reboot

After you use anyone of these programs (with the exception of HiJackThis) you may receive an error of some sort after rebooting your system. This is pretty common. Many spyware programs add themselves in the Startup location and execute when Windows boots. If you recieve an error when rebooting after removing spyware, do not panic. This is more than likely a startup remnant trying to access the spyware program that is no longer on your computer. HiJackThis is a great utility to find and remove these startup remnants. However, there is a less technical way of removing these items:

(1) Click START to RUN and type: msconfig
(2) Select the STARTUP tab
(3) Uncheck the file that pertained to the startup error message you received
(4) Click APPLY and OK
(5) Reboot your system

If this fails to fix the startup error message after reboot, there are still options:

(1) Navigate to C:\Documents and Settings\All Users\Start Menu\Programs\Startup
(2) Delete the icon that pertained to the startup error message you received
(3) Navigate to C:\Documents and Settings\username\Start Menu\Programs\Startup
(4) Delete the icon that pertained to the startup error message you received
(5) Reboot your system

--
Best of luck!

Michael D. Alligood
MCSA, MCP, CCNA, A+,
Network+, i-Net+, CIW A, CIW CI