WebDAV problems

[I. Kinal]

Hi,

I am having problems connecting to my WebDAV directories on my IIS 6 server
from Vista, problems which do not appear in earlier versions of Windows.
After attempting to connect to the directory, I get the following error:
\\myurl\DavWWWRoot is not accessible. You might not have permission to use
the network resource. Contact the administrator of this server to find out if
you have access permissions.
This format of the specified network name is invalid."
I have no idea what this DavWWRoot is, but when I check my IIS logs, there
is no mention of it. The final entry in the log after I attempt to log on is
one that shows that IIS authenticated me correctly, and it has a status code
of 207, which, from my research, doesn't really tell me much. Any thoughts on
what might be going on here, or how I can troubleshoot this further?

Thanks,
I. Kinal

 

[Synapse Syndrome]

Hi,

I am having problems connecting to my WebDAV directories on my IIS 6
server
from Vista, problems which do not appear in earlier versions of Windows.
After attempting to connect to the directory, I get the following error:
\\myurl\DavWWWRoot is not accessible. You might not have permission to use
the network resource. Contact the administrator of this server to find out
if
you have access permissions.
This format of the specified network name is invalid."
I have no idea what this DavWWRoot is, but when I check my IIS logs, there
is no mention of it. The final entry in the log after I attempt to log on
is
one that shows that IIS authenticated me correctly, and it has a status
code
of 207, which, from my research, doesn't really tell me much. Any thoughts
on
what might be going on here, or how I can troubleshoot this further?

MS has broken WebDAV in Vista. You need this update:
http://www.microsoft.com/downloads/...12-632E-4C04-9382-987622ED1D64&displaylang=en

I actually gave up using it, until I found this out. I suppose many other
people have given up on using WebDAV as well.

ss.

 

[Jian-Ping Zhu [MSFT]]

Dear Customer,

Thank you for your post.

In order to narrow down the issue, I'd like to ask you some questions.

1. Does this issue occur on other Vista OS machines?

2. Could you please tell me the Version of your Vista OS machine?

3. Have you installed Office 2007 or 2003 on your Vista machine?

4. As we know, Web folders client based on MSDAIPP will no longer be
supported in Vista. However, the Mini-Redirector is fully supported. Which
kind of client is used under this scenario?

Moreover, please first install the following hotfix for Web folder before
further investigation. This update fixes various issues that occur when you
use Web folders from your client computer to connect to a server that
supports Web Distributed Authoring and Versioning (WebDAV).

Description of the Software Update for Web Folders: May 18, 2007
http://support.microsoft.com/?kbid=907306

Please check whether the situation will improve after the hotfix is
installed.

Thanks for your attention and I look forward to hearing from you.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
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[I. Kinal]

Hi,

Thank you for your responses! Here are my answers to the questions asked in
the last post:

1. Yes, I have another user that reports the same problem on her machine as
I am experiencing.

2. I am using Vista Ultimate.

3. I have Office 2007 installed on my machine.

4. I am not sure which kind of client I am using. Here's what I am doing: I
went to Computer, right clicked, and selected Add Network Location, and I
went through the wizard. I have also tried using the Open as Web Folder
option in Internet Explorer. Either way, I get this same error.

I already have the update you mentioned installed - in fact, I was not even
able to get this far before installing that update.

Thanks,
I. Kinal

 

[Jian-Ping Zhu [MSFT]]

Dear Customer,

Thank you for your reply.

Firstly, I'd like to confirm that you have already installed the hotfix
(KB907306) I mentioned in my last post on all your Vista OS machines. Is
this correct?

After further research, I find Web Folder Client might be affected by
Windows Office Component.

Therefore, I recommend you install the following Office Live Workspace
Update for Windows Vista

You can download this update from the following link:
http://www.microsoft.com/downloads/details.aspx?FamilyId=F8BC14E7-84CD-41B6-
AA3A-5FE8985C78FB&displaylang=en

Please test whether the issue still occurs after the update is installed.

Thanks.

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Jian-Ping Zhu [MSFT]]

Hello Customer,

I'd like to know whether you have finished the test.

Please feel free to respond to the newsgroups if I can assist further.

Thank you for your time and have a nice day!

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

 

[I. Kinal]

Hi,

Actually, hotfix 945435, which was released last Tuesday, has fixed the
problem.

Thank you for your responses!
I. Kinal

 

[Jian-Ping Zhu [MSFT]]

Hello Customer,

Thanks for your feedback and additional information.

I'm glad to hear that the issue has been resolved.

Thanks again for using our products and have a nice day!

Sincerely,
Neo Zhu,
Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.