G
Guest
I cannot install the webcam Advent ADE-13 (I believe produced by Sonix)
PROBLEM:
I bought the web cam (Advent ADE-13). I pluged it in my laptop, the laptop
recognised it but then showed a message saying: "there was a problem with the
installation of the new hardware, this hardware might not work properly".
And in fact it doesn't work!!!
I have XP pack 2.
I have no problems to USB ports and other USB peripherals works perfectly.
The camera works on another laptops and I have already exchanged it with a
new one in the shop where i bought it.
Clearly the camera works and is supposed to be compatible with my version of
XP.
I go in to control panel - system - hardware - drivers...I see the driver
with a yellow question mark on it.
I tried to reinstall it with no results.
I have to say in the past, after a virus that was immediately spotted and
removed by Norton, I had some problems (the background was not active) and I
had to change the registry to fix it (I found easy instructions to fix the
problem on Microsoft website). After that sometimes when starting my laptop
it crashes and I have to turn it off and try again. But apart from that my
computer work perfectly and never crashes!!!
Is reinstalling Windows my only option?
I would really appreciate your opinion
Thanks
PROBLEM:
I bought the web cam (Advent ADE-13). I pluged it in my laptop, the laptop
recognised it but then showed a message saying: "there was a problem with the
installation of the new hardware, this hardware might not work properly".
And in fact it doesn't work!!!
I have XP pack 2.
I have no problems to USB ports and other USB peripherals works perfectly.
The camera works on another laptops and I have already exchanged it with a
new one in the shop where i bought it.
Clearly the camera works and is supposed to be compatible with my version of
XP.
I go in to control panel - system - hardware - drivers...I see the driver
with a yellow question mark on it.
I tried to reinstall it with no results.
I have to say in the past, after a virus that was immediately spotted and
removed by Norton, I had some problems (the background was not active) and I
had to change the registry to fix it (I found easy instructions to fix the
problem on Microsoft website). After that sometimes when starting my laptop
it crashes and I have to turn it off and try again. But apart from that my
computer work perfectly and never crashes!!!
Is reinstalling Windows my only option?
I would really appreciate your opinion
Thanks