Web Site problem

[Guest]

Hello all.
Having troubles in viewing a web site. The site opens ok but text in lower
half of screen is superimposed on the text and images in the upper half
causing blurring. This is accompanied by a message in red font above text
reading "Server Error in "/" Application". Have been in contact with
webmaster who believes IE is corrupt. I question this as the problem is not
evident else where.

Can anyone suggest (1) a solution to this problem and (2) how IE can be
scanned to verify it is not corrupt.

I am running IE6 with SP2 and the latest version ...- 1519, XP Home Edition
with SP2, Norton Antivirus, Zone Alarm firewall, Ad-Aware Spy Catcher and Spy
Bot Search & Destroy. I have a screen shot of the problem if it can be shown
on the forum.

All help appreciated

 

[Guest]

Try this Tools >> Internet Options >> General Tab and clear your caches and
delete cookies and internet files then Reboot.
HTH
nass

 

[Gary Smith]

IE is almost certainly not corrupt. File "corruption" is extremely rare
despite the fact that's it's one of the favorite explanation offered by
the uninformed. That's why uninstalling and reinstalling an application
rarely fixes a problem.

The most likely causes of the problem you describe are an error in the
page itself, interference by malware, or a bad setting on your machine.
If you post the URL of the page in question, we can verify or eliminate
the first. Instructions on dealing with malware are posted to this group
roughly ten times a day.

Hello all.
Having troubles in viewing a web site. The site opens ok but text in lower
half of screen is superimposed on the text and images in the upper half
causing blurring. This is accompanied by a message in red font above text
reading "Server Error in "/" Application". Have been in contact with
webmaster who believes IE is corrupt. I question this as the problem is not
evident else where.

Can anyone suggest (1) a solution to this problem and (2) how IE can be
scanned to verify it is not corrupt.

 

[Guest]

Many thanks for the response Gary.

The URL is http://www.autotraxeda.com/

Please let me know the results of your attempt on this page.

 

[Guest]

Thanks Nass for the suggestions. Have already followed these through after
gleaning the approach from MS Knowledge Base. They were unsuccessfuol in
identifying the problem.

 

[Gary Smith]

I retrieved the page usibg IE6 SP1 and also Firefox 1.5 on Windows 2000.
The page appeared to display properly and identically in both browsers.
The HTML validator at http://validator.w3.org/ shows no errors other than
the lack of a proper character encoding specification, which is unlikely
to cause a problem. I think we can rule out problems with the site
itself.

My guess is that the server error message is the cause of the messed-up
display. Unfortunately, I have no idea how to figure out what's causing
that.

Many thanks for the response Gary.

The URL is http://www.autotraxeda.com/

 

[Guest]

Success at last Gary. You would not believe how simple the solution turned
out to be. I am visually impaired and needed IE6 fonts set to the largest.
Reducing the size to the smallest setting corrected the problem. The puzzle
is why did it affect one site only. Guess it does'nt matter now

 

[Gary Smith]

I glad it's working now, even if we're not quite sure why.

Success at last Gary. You would not believe how simple the solution turned
out to be. I am visually impaired and needed IE6 fonts set to the largest.
Reducing the size to the smallest setting corrected the problem. The puzzle
is why did it affect one site only. Guess it does'nt matter now