WD Passport USB device not recognized.

[Intrepid5295]

I own a WD Passport device that, once upon a time, worked on my Vista Home Premium desktop. Now, whenever I plug it into any USB port, Windows starts to search for a driver......which it cannot find because none is supposed to be required. I have sent multiple messages to Windows Support and receive all kinds of stuff telling me "how to install a USB device" and the like.......none of which pertain to my problem nor were they of any help. I can take the device to my son's XP desktop, and it connects immediately. Earlier in December, I received a message from SpiritX in these forums, but I was sidetracked in following them to completion, and have lost the last sheet
I have completed the SCANNOW, CHECKDISK, and USB stack refresh. None of these steps have fixed my problem.


Post Originated from http://www.VistaForums.com Vista Support Forums

 

[Curious]

Has WD support also not provided you any recent Vista driver updates or
other meaningful help?

in message
news:[email protected]...

 

[Michael Walraven]

If the drive is in a fat format you might consider reformatting it in NTFS
format. Such a change does not destroy the data and might 'fix' the drive so
it will work in both machines.

Michael


in message
news:[email protected]...

 

[R. C. White]

Hi, Michael.

I think you meant to "convert" the drive from FAT to NTFS. Reformatting it
WILL destroy the data. But the built-in command, convert.exe, will convert
the format from FAT to NTFS without destroying the contents - and it is much
quicker than reformatting, practically instantaneous.

To the OP: In a Command Prompt window, type: convert /?
This should display a "mini-Help" screen showing how to use the command.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
Windows Live Mail 2009 (14.0.8089.0726) in Win7 Ultimate x64

 

[Michael Walraven]

YES YES Convert, not format (embarrassed)

Michael

 

[smlunatick]

I own a WD Passport device that, once upon a time, worked on my Vista Home Premium desktop. Now, whenever I plug it into any USB port, Windows starts to search for a driver......which it cannot find because none is supposedto be required. I have sent multiple messages to Windows Support and receive all kinds of stuff telling me "how to install a USB device" and the like........none of which pertain to my problem nor were they of any help. I cantake the device to my son's XP desktop, and it connects immediately. Earlier in December, I received a message from SpiritX in these forums, but I was sidetracked in following them to completion, and have lost the last sheet..
I have completed the SCANNOW, CHECKDISK, and USB stack refresh. None of these steps have fixed my problem.

Post Originated fromhttp://www.VistaForums.comVista Support Forums

Try: http://www.uwe-sieber.de/usbtrouble_e.html