Bill
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Bill said:
Tony,
They appear every 83mm
I'm guessing it is the Upper Fuser Roller causing these.
Yes that sounds right.
Your reference
sheet was great.
Can this roller be cleaned? Is this the roller that has the plastic bar
with the felt that gets replaced with the new toner cartridge?
Yes that's the one, the plastic bar with felt is called the fuser cleaning pad
and sits on top of this roller.
Are there grooves in the roller causing this? How is it picking up the
toner to deposit it in these patterns ?
The roller should be smooth, if it has grooves it needs replacing. Damage or
wear prevents the fuser from correctly "fixing" of the print resulting in marks
on the paper.
It is most likely that the roller has wear or damage, you can try to clean it
but to do it properly you need to remove the fuser (the unit the fuser cleaning
pad sits in), there are 4 silver screws (one has a star washer and must be put
back in the right place) and you should be able to ease the fuser out of the
printer by lifting it straight up, pull up both sides together to avoid damage,
then turn the gear at the end of the fuser and examine the roller, if you find
a corresponding mark that will be the problem, if it can be cleaned then that's
good (damp cloth), otherwise replacement will be necessary. Keep your fingers
away from the rollers and do not remove the fuser until the printer has been
turned off for at least 15 minutes to avoid burning yourself.
I just noticed a new problem. It is printing a black area on the right of
the page all the way down. It covers about an 1/8 of the page in width.
There are two white lines going down the page in this dark area. Is this
related or is this a new problem?
It's unlikely to be related, it might be the corona wire that needs to be
carefully cleaned (use the felt end of the cleaning tool that should be clipped
inside the printer). The wire sits in a trough immediately below the drum in
the cartridge, so remove the cartridge first and be careful to not damage the
wire when you clean it.
Or it might be the drum mirror that is dirty (open the printer, remove the
cartridge and in the cover you just lifted there is a shutter, slide it to the
right and fold it up to reveal the mirror, clean the mirror carefully with a
dry cloth or a good quality household window cleaner).
It could also be the toner cartridge.
It can also be the fuser cleaning pad, if you examine the pad and it has a
corresponding mark then that is probably it.
Finally it can be one of the fuser rollers, if so you should see a
corresponding mark on one of the rollers when you remove the fuser.
Thanks again for the help.
Good luck and please keep in touch.
Tony