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  • Thread starter Thread starter Gail
  • Start date Start date
G

Gail

I enter credit card info throughout the day for work on a
forms page...secure server. For the last 2 weeks, I keep
getting a session time out page if I hit the back key. I
have not changed any security options in ie and to be
sure..I went back and clicked default on all of the
security sessions. I double checked and the internet
options...temporary internet files..Settings .....check
for newer versions of stored pages...automatically is
checked. This is the setting it has always been on. I
have cleaned all cookies and temporary files and same
problem. I even did a system restore to a week ago...same
problem. Any suggestions?? Would be very appreciative of
any help. This is important enough to me that I am
willing to reformat but it will probably start again
someday and really need to learn how to fix it.
Thanks



I found some info here but it did not solve the problem.
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;183763

It recommends doing the following which did not work
since I did not have that option enabled and already have
the newest ie installed with all updates. I even tried
reinstalling the new one on top of the one I have..same
problem.

Here is what it said:

To resolve this problem, either disable the "Do not save
encrypted pages to disk" option, or obtain and install
the latest version of Internet Explorer. You can obtain
the latest version of Internet Explorer from the
following Microsoft Web site:
 
when you fill out a page with form boxes it might not be
a stored page.

if using a credit card are you using a virtual account
number? citibank/visa has these and your account
number/date changes each time you use the van. it is
drag/drop feature. check your card bank for this service.
 
Did you take any updates, That would cause it to do that
if there was a security issue one in there....
 

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