wants to install outlook 2000 for some reason

[Robin Murray]

after i've been working on my computer for a while,
suddenly a dialog pops up saying:

"The feature you are trying to use is on a CD-ROM or
other removeable disk that is not available."

"Insert the 'Microsoft Outlook 2000' disk and click OK."

the trouble is i have no idea what i do that prompts
this. i don't have outlook 2000 installed and have never
used it. i have no idea what it's trying to install or
why.

if i cancel the dialog it pops up again right away. i
have to keep hitting cancel over and over before it
finally dies for good.

any idea what it's trying to do???

thanks.

 

[Clayton]

Put in the Office 2000 CD that was used to install Office 2000 and it should
start to configure whatever it needs to do.

 

[Robin Murray]

I have a dell system that came with office xp sbe. i put
the office cd's in the drive, but the dialog doesn't
accept them. it keeps saying it wants the 'Microsoft
Office 2000' disk, which i don't have.

i think this happens when i use the search feature in
windows explorer.

also from the event logs i'm getting:

Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 18/12/2003
Time: 3:46:33 PM
User: N/A
Computer: ROBIN
Description:
Detection of product '{00160409-78E1-11D2-B60F-
006097C998E7}', feature 'OutlookMAPI' failed during
request for component '{6485D24A-C2AC-11D1-AD3E-
00A0C911C9C0}'

 

[Guest]

sorry, that should read "'Microsoft Outlook 2000' disk".