Wanna hear a good one? Microsoft support claims a 3 seat license...

[David]

is not valid on more than 1 laptop. ie I was told by "Sam" today that I
could only install office (3 seat license) on 2 desktops and ONE
laptop. I couldn't believe my ears! i said nowhere on the package does
it say that. finally he conferenced us in with another employee who
refuted his claim of "only one laptop" can be utilized with a 3 seat
license. Bear in mind this yoyo claims he has been working at Microsoft
for 6 months....with an Indian accent....sigh

what a frickin hassle!!! I called yesterday at 4 PM...was told the dept
i needed closed at 3. called back today and the number i was given was
the WRONG department (of course!). then I get Sam who spins this big
tale about only one laptop per 3 seat license. good grief! no wonder i
hate microsoft!!! too many phone calls, too little expertise. You'd
think with the BILLIONS they have made, they could afford to train their
employees. I hope I don't have to call them again for a long time....

oh, btw, i brought up the EULA on line and searched for "laptop" in
tthat document. it's nowhere to be found. why am i not surprised?

Note to Microsoft: RETRAIN SAM!

Dave

 

[Hortensio Fernando Bernando]

Go ahead and put it on your three desktops. What are they gonna do? Come
over and arrest you?

 

[Jupiter Jones [MVP]]

Dave;
Your interpretation is probably correct.
"laptop" is probably a bad word to search, try "portable" which
includes laptops, tablets and possibly others.
The version of Office I have uses the word "portable".

Exactly which Office are you referring?

 

[Bruce Chambers]

is not valid on more than 1 laptop. ie I was told by "Sam" today that I
could only install office (3 seat license) on 2 desktops and ONE
laptop. I couldn't believe my ears! i said nowhere on the package does
it say that.

What "Sam" says isn't necessarily relevant; what the package says isn't
necessarily relevant (although it certainly should warn about any
licensing limitations). What does the Office EULA say? *That* is what
counts.


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Karyn Jayne Panze]

That isn't true. If you can activate three copies then you can install
anywhere you want. Microsoft isn't going to come to your house and shakle
you, take you away and torture you.

Just FYI.

 

[Bruce Chambers]

That isn't true.

It's true for people with integrity; it might not be true for the
untrustworthy.

If you can activate three copies then you can install
anywhere you want. Microsoft isn't going to come to your house and shakle
you, take you away and torture you.

Perhaps, but that doesn't make reneging on a contract "right."


--

Bruce Chambers

Help us help you:



They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. -Benjamin Franklin

Many people would rather die than think; in fact, most do. -Bertrand Russell

 

[Val]

Umm, this isn't a Vista issue at all. Why not rant in the appropriat Office
group, at least.

If the version of Office you have is the Student and Teacher (2003) or the
Home and Student (2007), the EULA states it can be installed on 3 computing
devices (no mention of desktop, laptop, refridgeratortop....)

Why were you even talking to Sam about this?


is not valid on more than 1 laptop. ie I was told by "Sam" today that I
could only install office (3 seat license) on 2 desktops and ONE
laptop. I couldn't believe my ears! i said nowhere on the package does
it say that. finally he conferenced us in with another employee who
refuted his claim of "only one laptop" can be utilized with a 3 seat
license. Bear in mind this yoyo claims he has been working at Microsoft
for 6 months....with an Indian accent....sigh

what a frickin hassle!!! I called yesterday at 4 PM...was told the dept
i needed closed at 3. called back today and the number i was given was
the WRONG department (of course!). then I get Sam who spins this big
tale about only one laptop per 3 seat license. good grief! no wonder i
hate microsoft!!! too many phone calls, too little expertise. You'd
think with the BILLIONS they have made, they could afford to train their
employees. I hope I don't have to call them again for a long time....

oh, btw, i brought up the EULA on line and searched for "laptop" in
tthat document. it's nowhere to be found. why am i not surprised?

Note to Microsoft: RETRAIN SAM!

Dave

 

[David]

Dave;
Your interpretation is probably correct.
"laptop" is probably a bad word to search, try "portable" which
includes laptops, tablets and possibly others.
The version of Office I have uses the word "portable".

Exactly which Office are you referring?

Sam, the MS employee, claimed that both 2003 and 2007 require that the
user not place office on more than one laptop. I have Office Student &
Teacher 2003, 3-seat license, retail version. I couldn't locate the
EULA for it online quickly, so i brought up the EULA for 2007.

Dave

 

[David]

That isn't true. If you can activate three copies then you can install
anywhere you want. Microsoft isn't going to come to your house and shakle
you, take you away and torture you.

Just FYI.

I've been under the impression that the software will not activate more
than 3 times. I could certainly be wrong! I"m just stating what I've
been led to believe.

Dave

 

[David]

Umm, this isn't a Vista issue at all. Why not rant in the appropriat Office
group, at least.

If the version of Office you have is the Student and Teacher (2003) or the
Home and Student (2007), the EULA states it can be installed on 3 computing
devices (no mention of desktop, laptop, refridgeratortop....)

Why were you even talking to Sam about this?

Yeah, I noticed i posted in the wrong NG--but no need to get upset!
Just ignore the thread!

I called to find out if I should go thru the pain of deleting Office
from 1 desktop and then install it on a new laptop that has a trial
version of 2007 on it currently, and which expires soon. I didnt want
spend the time to do all that only to find that I won't be able to
activate the product. NOW do u understand my concern??? I'm not all
knowing as you are, apparently--therefore I figured the prudent thing to
do was call the mfgr--which in this case is Microsoft.

Gawd, but I never understand the rationale behind someone posting
useless comments when someone posts a question. If you don't want to
offer useful help, why not just skip to the next thread, instead of
getting wound up?

Dave

 

[Jupiter Jones [MVP]]

David;
"Office for Students and Teachers" is what you need to look for:
http://www.microsoft.com/about/legal/useterms/default.aspx

1.1 and 1.2 are applicable.
However there is no restriction such as laptop/portable.
As I read, you can install on 3 portables, or 3 desktops or any
combination as long as it is only installed on 3 computers.

Perhaps the tech confused this from the Microsoft Office 2007
agreement:
"a. Licensed Device. You may install and use one copy of the software
on the
licensed device.
b. Portable Device. You may install another copy on a portable device
for
use by the single primary user of the licensed device."

 

[Jupiter Jones [MVP]]

Dave;
And you are wrong.
Whatever information led you to believe that is incorrect.
You can activate as many time as you want and move from computer to
another all you want.
Which means when you install it on a 4th computer, you need to remove
it from one of the others.
But you can not have Office for Student and Teachers installed on more
than 3 computers at a time.
You may need to call for activation, but it will activate as long as
you follow the agreement.

 

[Swingman]

"Karyn Jayne Panze" > wrote in message

That isn't true. If you can activate three copies then you can install
anywhere you want. Microsoft isn't going to come to your house and shakle
you, take you away and torture you.

LOL ... they don't have to. You did it to yourself when you made the
purchase.

 

[David]

David;
"Office for Students and Teachers" is what you need to look for:
http://www.microsoft.com/about/legal/useterms/default.aspx

1.1 and 1.2 are applicable.
However there is no restriction such as laptop/portable.
As I read, you can install on 3 portables, or 3 desktops or any
combination as long as it is only installed on 3 computers.

Perhaps the tech confused this from the Microsoft Office 2007 agreement:
"a. Licensed Device. You may install and use one copy of the software
on the
licensed device.
b. Portable Device. You may install another copy on a portable device for
use by the single primary user of the licensed device."

ah, on the 2007 item you quoted, is that a one seat license agreement,
as opposed to a 3 seat? IF that's the case, I can see how that could
have conceivably got the support person on the wrong wavelength.

DAve

 

[David]

Dave;
And you are wrong.
Whatever information led you to believe that is incorrect.
You can activate as many time as you want and move from computer to
another all you want.
Which means when you install it on a 4th computer, you need to remove
it from one of the others.
But you can not have Office for Student and Teachers installed on more
than 3 computers at a time.
You may need to call for activation, but it will activate as long as
you follow the agreement.

thanks. and that's precisely what I expected. The lady that was
conferenced in with Sam and I explained the licensing just as you have,
which coincides precisely with my expectations.

Dave

 

[Jupiter Jones [MVP]]

Dave;
The second is retail Office Professional.
One license good for install on a desktop and a portable.
Intended for the same person on both.

 

[huwyngr]

I never understand the rationale behind someone posting 
useless comments when someone posts a question.

It's a control issue <g> Some here are worse than others -- luckily I
use an Off Line Reader in the Newsgroups and it has Kill Subject and
Kill Author (not literally although there are times when I wish it
was).

 

[Ian Betts]

It's a control issue <g> Some here are worse than others -- luckily I
use an Off Line Reader in the Newsgroups and it has Kill Subject and
Kill Author (not literally although there are times when I wish it
was).

If you had direct posts asking questions that you had already answered on
the NG perhaps you would politely ask for it to stop. And please look at all
the help I do give as opposed to David's useless remark followed by Hugh's
inane response.

--
Ian

With patience there is always a way.

Please Reply to Newsgroup so all can read.
Requests for assistance by email can not and will be deleted.

 

[huwyngr]

With patience there is always a way.

Try it then!

 

[Ian Betts]

Try it then!

I have it in abundance little man. Although I am heartily sick of people
like you, Adam and Alias as was coming here just to shower crap by the
bucket load when other people just try to get help and others like me to
give. Go somewhere else to spread you crap.

--
Ian

With patience there is always a way.

Please Reply to Newsgroup so all can read.
Requests for assistance by email can not and will be deleted.