W2003: File Locations resetting to default when computer reboots

[Guest]

The location for the templates is supposed to be set to a folder on our
network server. It keeps the settings when closing and opening Word, but if
the computer is rebooted (even with Word closed) it resets to the default
folder on the C: drive. Was ist los?

 

[Jay Freedman]

The location should be saved in the registry, in the key
HKEY_USERS\<user_id>\Software\Microsoft\Office\11.0\Word\Options
(where <user_id> is S-1-5- followed by several long numbers), in a
value named DOC-PATH. When you reboot and log in, this value is
transferred to a value in a key with the same name except that
HKEY_USERS\<user_id> is replaced by HKEY_CURRENT_USER.

If the DOC-PATH value doesn't exist, Word uses the default path.

So what appears to be happening is that you change the path in Word
and the value is set in HKEY_CURRENT_USER, but not in the HKEY_USERS
area. When you reboot, the absence of the value gets transferred, and
the default returns.

You need to make sure your login has the proper access rights to write
to the HKEY_USERS key. To do that, and to fix it if necessary, you
need to log in as an administrator on that machine.