visual C++ runtime library error

H

hockeymom

I am experiencing an error. It reads Microsoft visual C++ runtime library
then Program:C:\ProgramFiles\InternetExplorer\iexplore.exe Can anyone help
me?
 
A

Alan Edwards

See if any of these are relevant:

Microsoft Visual C++ Runtime Library.
Runtime Error!
Program: c:\Program Files\Internet Explorer\IEXPLORE.EXE
The application has requested the Runtime to terminate it in an
unusual way.
Please contact the application's support team for more information.
----
Try uninstalling the Google toolbar using Control Panel-Add/Remove.

Another option:
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Another option:
Another user receiving runtime errors fixed it by disabling McAfee's
Anti-Phishing filter.

....Alan
 
N

nass

hockeymom said:
I am experiencing an error. It reads Microsoft visual C++ runtime library
then Program:C:\ProgramFiles\InternetExplorer\iexplore.exe Can anyone help
me?

Run a thorough scan by doing the following steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Tabs:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Download and Update SuperAntispyware and run a complete scan - Free
http://www.superantispyware.com/superantispywarefreevspro.html
http://www.malwarebytes.org/rr-update/rr-free-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
Run disk clean up and defrag in safe mode.
HTH,
nass
 

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