Vista x64 Lock up, after clean install

[cjreyn]

Hi,
I have just installed Vista x64 Ultimate on the following hardware:

Maxtor 6Y120M0 SATA disk.
Asus M2N32 - SLI Deluxe mboard
Corsair CM2X1024-6400 (DR2 400Mhz) Ram
AMD Athlon 64 x2 5000+
MSI 8800GT Zilent

I have tried other hardisks, and all combinations of RAM in all slots, but
Vista still locks up after a seemingly random period of time. The lock ups
occur with a fresh install (with no other software installed), and sp1 has no
effect. The starnge thing is XP (both x64 and x32) work perfectly fine.

Where would I be able to get support for this bug (I have Vista x64 Ultimate
OEM).

Cheers

 

[kurttrail]

Hi,
I have just installed Vista x64 Ultimate on the following hardware:

Maxtor 6Y120M0 SATA disk.
Asus M2N32 - SLI Deluxe mboard
Corsair CM2X1024-6400 (DR2 400Mhz) Ram
AMD Athlon 64 x2 5000+
MSI 8800GT Zilent

I have tried other hardisks, and all combinations of RAM in all slots, but
Vista still locks up after a seemingly random period of time. The lock ups
occur with a fresh install (with no other software installed), and sp1 has no
effect. The starnge thing is XP (both x64 and x32) work perfectly fine.

Where would I be able to get support for this bug (I have Vista x64 Ultimate
OEM).

Cheers

Have you searched for the latest drivers for all your hardware?

 

[cjreyn]

Have you searched for the latest drivers for all your hardware?

I used the Vista drivers off the mboard CD. I've tried with default vista
display drivers and also every version of nvidia forceware drivers... no luck.

 

[kurttrail]

I used the Vista drivers off the mboard CD.

That's your first mistake. Most drivers supplied with motherboards are
long out of date. Go to your Mobo manufacturers web site and download
the latest drivers, just be careful to download 64-bit vista drivers,
not the 32-bit.

I've tried with default vista
display drivers and also every version of nvidia forceware drivers... no luck.

More than likely, once you get the latest chipset drivers for your mobo,
then the latest nVidia drivers should work fine.

--
Peace!
Kurt
Former Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
"Produkt-Aktivierung macht frei!"

 

[Ronnie Vernon MVP]

Cjreyn

Since you have the SP1 installed, you can use the free support, if you do
not find a resolution for this problem.

Vista Service Pack 1, Unlimited installation and compatibility support is
available at no charge until March 18, 2009.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921

 

[cjreyn]

Cjreyn

Since you have the SP1 installed, you can use the free support, if you do
not find a resolution for this problem.

Vista Service Pack 1, Unlimited installation and compatibility support is
available at no charge until March 18, 2009.
https://support.microsoft.com/oas/default.aspx?ln=en-us&x=8&y=7&prid=11274&gprid=500921


--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience

Ok an update. I have tried the disk on differnt sata ports, and also the
latest mboard drivers from Asus. Still locks up. Im now in the hands of the
sp1 support via the link posted previously.

Cheers

 

[cjreyn]

Celestial,
Agreed, it is very frustrating. Especially since the lock ups occur after
such a varying amount of time. I left the PC on over night once, with no lock
ups, until i started using it the next morning! "Vista Ready" says the
sticker on the Asus box!

I'm also a little apprehensive about enabling the bios settings in turn, to
find out which one is the problem. I've encountered errors with Vista that
can return after periods of apparent stability (the TDR error). I seem to
only encounter this TDR error with one game (company of heroes), and I have
been through the laborious tedium of downclocking the graphics cards with
RivaTuner, testing the memory/cpu etc. Im a little worried, since Ive heard
horror stories of this error returning through simple desktop use!

What drives me up the wall the most, is that there is no DirectX10 release
for XP. A cheeky ploy to force the upgrade to Vista, with all the headaches
and hours of wasted time trying to sort the issues. I think I'll hold off
buying a gaming PC the next time I upgrade, in favour of a reliable console!
At least I'll spend more time playing on it, than fixing it!

Rant over....

 

[cjreyn]

Ok, so I thought the bios settings I suggested earlier would solve the
problem, but this afternoon.... another 2 lock ups. This is after approx 2
months of stability. It seems the bios settings have stopped the problem
occuring as frequently, but not eliminated them.

Microsoft support suggested that if the lock ups dont occur in safe mode,
the problem is hardware related. However, there is no way I can test whether
the lock ups occur in safe mode or not, since I cant use the PC in safe mode
for 2 months, I need it for work.

Im now trying a downclock of the graphics cards, but I cannot determine
whether this fix will work or not untill the next lock up (if it occurs).
Expect a reply in possibly to months time.

 

[greg7683]

Hi I have been having the same lockups for over a year I have tried updateing
every thing new hardware. I know its not a hardware prob or a grafics prob
and its not a chipset prob eather I talked to the companys that make my
motherboard, amd for the cpu and seagate for my hard drive then PNY for my
memory. I talked to microsoft several times and ether they cant find out what
the prob is or they are to lazy.

mine locks up on a clean install the same way yours dose but after 2-3
months it will stop. I took it to a computer repair shop for three days and
they said its a windows prob and to talk to microsoft, microsoft couldn't
help me. The weard thing is their isn't any error befor or after it locks up.
Sorry I ant no help but since I had to do a clean install yesterday mine
locked up four times only when I use it Microsoft needs to find a fix for it
maby if enough people email them about this prob some thing will be done.

 

[cjreyn]

Hi,
I ended up swapping my graphics cards around (swapping slots) and updating
the graphics drivers to Forceware 175.16 and this seems to have solved the
problem. I also suggest making sure ethernet card drivers are up to date.

I suspect its most probably a graphics problem, but I there is not a chance
in hell im rolling back the drivers to find out, since Im enjoying a period
of relative stability (still get bluescreens when using my ESATA disk).

I highly recomend trying different display drivers, using driver cleaner to
wipe the old ones before installing. The moral of the story here is Vista
seems to suck. It sucks on my desktop, and its no better on my off the shelf
laptop (explorer crashing constantly). If it wasnt for the directx10 support,
i would have binned this OS long ago.

 

[greg7683]

I had that driver and it still locked up they had a nforce driver last week
15.18 but its not their any more on ly the 15.00 is coming up maby NVIDIA
took it of because I can't find it then I seen the new 175.19 driver so I
updated my graphics card to the 175.19 to see if that works. glad to see you
solved your problem