Vista x32 RC1 ATI driver problem

[Dan Marrington]

Got a good one for you here. I'm having massive problems getting my ATI
X800 to work properly with RC1. Installed Vista (x32) today (clean
install, seperate partition), all went smoothly, then installed the
latest ATI drivers (the RC1 versions). First thing I tried was hibernate
and sleep mode, as this has never worked for me in all the Vista builds
I've tried. Usually it BSODs on resume. Whaddya know... it works
perfectly now!

Great I thinks, except there's an even bigger problem now. If I open up
a picture file - well, specfically a photo, might be all JPGs - as soon
as I close it I get BSOD then reboot. Strange thing is, it's a blank
BSOD... no stop code or nothing. Never, ever had this in any other build
so I started racking my brains as to what had changed, apart from Vista
itself. The ATI drivers sprang to mind so I uninstalled the RC1s and
installed the Beta2 version instead. Picture problem has gone away, but
I'm back to BSODs when I resume from power saving mode... so it's got to
be the ATI drivers... right?

Any ideas anyone?! I seem to be the only person in the world
experiencing this right now as far as I can tell I don't mind which
driver set I end up using as long as I can get rid of the BSODs AND use
some sort of power saving mode (need it for my shceduled recordings).

Relevant hardware:

ASRock 939 Dual
A64 3700+
ATI x800Pro
2Gb RAM
Haupaugge HR1300
Seagate 160Gb drive on Sata2
Samsung 710N TFT

Running Vista (x32) RC1.

TIA

 

[Kerry Brown]

Got a good one for you here. I'm having massive problems getting my
ATI X800 to work properly with RC1. Installed Vista (x32) today (clean
install, seperate partition), all went smoothly, then installed the
latest ATI drivers (the RC1 versions). First thing I tried was
hibernate and sleep mode, as this has never worked for me in all the
Vista builds I've tried. Usually it BSODs on resume. Whaddya know...
it works perfectly now!

Great I thinks, except there's an even bigger problem now. If I open
up a picture file - well, specfically a photo, might be all JPGs - as
soon as I close it I get BSOD then reboot. Strange thing is, it's a
blank BSOD... no stop code or nothing. Never, ever had this in any
other build so I started racking my brains as to what had changed,
apart from Vista itself. The ATI drivers sprang to mind so I
uninstalled the RC1s and installed the Beta2 version instead. Picture
problem has gone away, but I'm back to BSODs when I resume from power
saving mode... so it's got to be the ATI drivers... right?

Any ideas anyone?! I seem to be the only person in the world
experiencing this right now as far as I can tell I don't mind which
driver set I end up using as long as I can get rid of the BSODs AND
use some sort of power saving mode (need it for my shceduled
recordings).
Relevant hardware:

ASRock 939 Dual
A64 3700+
ATI x800Pro
2Gb RAM
Haupaugge HR1300
Seagate 160Gb drive on Sata2
Samsung 710N TFT

Running Vista (x32) RC1.

TIA

What happens when you use the ATI drivers that come with Vista?

 

[Dan Marrington]

What happens when you use the ATI drivers that come with Vista?

Good question! Is there an easy way to find out without reinstalling
(again)....

 

[Kerry Brown]

Good question! Is there an easy way to find out without reinstalling
(again)....

Is the Rollback driver option available in the device manager?

 

[Andre Costa]

Good question! Is there an easy way to find out without reinstalling
(again)....

Uninstall all ATI software on Control Panel / Programs.

I had my issues with this RC1 drivers, most of the problems will be gone
after you remove them (I just lose all my help files in the end... thanks a
lot, ATI)

 

[Guest]

Just to inform you...I'm running Pre RC1 ... Used both the Beta2 and RC1
driver releases from ATI, both worked perfectly fine the first time. I'm
using a Radeon X800 XL AGP on a Socket 939 AMD Mobo with a VIA chipset.

All I'm saying it there seems to be no fundamental flaw with the driver set
itself...At least not across the board otherwise I'd experience similar
problems. I cannot duplicate your issue with picture loading, etc.

 

[Dan Marrington]

Is the Rollback driver option available in the device manager?

It is - but I thought this would only roll me back to the last known
good driver (which would be the previous ATI set as technically it
worked sans the issues I encountered).

Uninstalling the ATI software seems to go pear for some reason too - it
says it has done it but installing another driver set is far too quick,
indicating the uninstaller is in fact a big at liar.

Glad to see someone with a very similar setup is having no issues. The
only difference I can think is that my card is overclocked and flashed
with a reference BIOS. Will see if I can find the original one and flash
it back.

Thanks for the responses so far guys (and gals!)

 

[Dan Marrington]

Just to inform you...I'm running Pre RC1 ... Used both the Beta2 and RC1
driver releases from ATI, both worked perfectly fine the first time. I'm
using a Radeon X800 XL AGP on a Socket 939 AMD Mobo with a VIA chipset.

All I'm saying it there seems to be no fundamental flaw with the driver set
itself...At least not across the board otherwise I'd experience similar
problems. I cannot duplicate your issue with picture loading, etc.

Hmmm... interesting. Didn't notice when I first read your post that
you're not using the same board as me, so I suppose there could be an
issue there.

Anyway, I flashed my card back to it's original BIOS (X800Pro Vivo - I'd
flashed it to an X800XT PE to unlock all 16 pipes; been running like
this for 18 months so I know the hardware is sound). Same problem -
which kinda rules that out as the culprit.

Tried uninstalling all the ATI stuff again but it clung onto my system
with spyware type determination. I did however manage to install Vista's
native driver (just by browsing hardware via device manager). All my
problems have now disappeared - no crashes when closing a photo and both
hibernate and sleep mode work.

So.... now the finger of blame is pointing back to the ATI drivers,
though I seem to be in the absolute minority in terms of people
experiencing problems.

Once again... any ideas?! The system is at least usable but I won't be
100% happy until I can get official ATI drivers working

 

[Kerry Brown]

Hmmm... interesting. Didn't notice when I first read your post that
you're not using the same board as me, so I suppose there could be an
issue there.

Anyway, I flashed my card back to it's original BIOS (X800Pro Vivo -
I'd flashed it to an X800XT PE to unlock all 16 pipes; been running
like this for 18 months so I know the hardware is sound). Same
problem - which kinda rules that out as the culprit.

Tried uninstalling all the ATI stuff again but it clung onto my system
with spyware type determination. I did however manage to install
Vista's native driver (just by browsing hardware via device manager).
All my problems have now disappeared - no crashes when closing a
photo and both hibernate and sleep mode work.

So.... now the finger of blame is pointing back to the ATI drivers,
though I seem to be in the absolute minority in terms of people
experiencing problems.

Once again... any ideas?! The system is at least usable but I won't be
100% happy until I can get official ATI drivers working

ATI wrote the native Vista drivers. The drivers on their site are newer
drivers for testing. I don't know if they have a bug reporting system but
you could always use the Microsoft system to report it.

 

[Dan Marrington]

ATI wrote the native Vista drivers. The drivers on their site are newer
drivers for testing. I don't know if they have a bug reporting system but
you could always use the Microsoft system to report it.

Yeh - they have a Catalyst feedback form so I'll submit a bug report
there. Just fired up Company of Heroes demo (not that I actually have
any time to play games) and was pleasantly surprised that I'm getting
performance almost on par with my XP machine.

Now I'm just praying the Media Centre side of things goes smoothly...
seeing as that's what this machine's primary use is!

Thanks for your help everyone!

 

[Donald L McDaniel]

It is - but I thought this would only roll me back to the last known
good driver (which would be the previous ATI set as technically it
worked sans the issues I encountered).

Uninstalling the ATI software seems to go pear for some reason too - it
says it has done it but installing another driver set is far too quick,
indicating the uninstaller is in fact a big at liar.

Glad to see someone with a very similar setup is having no issues. The
only difference I can think is that my card is overclocked and flashed
with a reference BIOS. Will see if I can find the original one and flash
it back.

Thanks for the responses so far guys (and gals!)

I've never known any Windows OS to work as designed when the video or
CPU is overclocked. In fact, Microsoft expressly tells its users NOT
to overclock the video or CPU.

==

===========================================================
Donald L McDaniel
Please reply to the original thread
===========================================================

 

[Donald L McDaniel]

Hmmm... interesting. Didn't notice when I first read your post that
you're not using the same board as me, so I suppose there could be an
issue there.

Anyway, I flashed my card back to it's original BIOS (X800Pro Vivo - I'd
flashed it to an X800XT PE to unlock all 16 pipes; been running like
this for 18 months so I know the hardware is sound). Same problem -
which kinda rules that out as the culprit.

Tried uninstalling all the ATI stuff again but it clung onto my system
with spyware type determination. I did however manage to install Vista's
native driver (just by browsing hardware via device manager). All my
problems have now disappeared - no crashes when closing a photo and both
hibernate and sleep mode work.

So.... now the finger of blame is pointing back to the ATI drivers,
though I seem to be in the absolute minority in terms of people
experiencing problems.

Once again... any ideas?! The system is at least usable but I won't be
100% happy until I can get official ATI drivers working

In my experience, ATI drivers have always been a little buggy,
especially during the installation process. Many times, all that is
necessary is to reinstall them one or more times. Sometimes, they
install properly the first time. The problem seems to be rather
intermittent for some reason.

==

===========================================================
Donald L McDaniel
Please reply to the original thread
===========================================================