Vista won't shut down

N

Net Doe

I did your normal shut down from start menu, and Vista (Home Premium 32-bit)
just stayed on the shut down screen; any event id's I can look at to clue me
in?
 
A

Andre Da Costa[ActiveWin]

Have you updated all your device drivers? Its possible you could need a BIOS
update (not detrimental), but in some cases its a possibility.
 
Q

Quaoar

Andre said:
Have you updated all your device drivers? Its possible you could need a BIOS
update (not detrimental), but in some cases its a possibility.

Does the uphclean.exe work with Vista? This was a continuing problem on
many XP computers that cleaning the user hive took care of.

Q
 
N

Net Doe

Yes all drivers and BIOS updated - that's almost automatic for me depending
on what
the latest versions do.
 
A

Andre Da Costa[ActiveWin]

Have you installed any devices or applications lately that might have
triggered this problem? Was this an upgrade or clean install/pre-loaded
install of Vista? If its pre-loaded, you might want to take it back to the
place of purchase if the system is still under warranty and let them check
it out for you.
 
N

Net Doe

Thanks for the suggestions. However my original post asked what event ID's
I can look at to help debug the problem, and none has answered that yet. The
event manager has a whole "Microsoft" folder now, and sure I can go through
each one of them, but I thought someone would have an idea.
 
A

Andre Da Costa[ActiveWin]

You would expand system and any error messages there with a Red X stop sign
would indicate error messages.
 

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