Vista will not load

G

Guest

I had an interesting experience with my new one month old Dell 1505 Inspiron
Laptop. I let it go into sleep mode and tried to restart it. It would not
reload vista. After a 2 hour phone call to Dell service, we ended
reinstalling vista and I lost all of my photos of my two month old baby. A
shame but who would of thought on a one month old dell. Anyway, I suspect an
issue with Vista and iTunes/Quicktime. I got prompted to update it and did so
like a good PC owner. That was the only thing that changed and it ended up
killing vista.

To describe exactly what happened, the machine would begin to boot, get past
the first dell logo, then the machine would say that windows was not closed
properly and that I would have to restart the computer. At that point one
picks the choice(I tried all three and ended up it didn't matter) and the
computer would start loading vista and the screen with hte microsoft logo nd
the bar that has the lights that go left to right would appear. that screen
would pass and a black screen would come up and the mouse pointer would be
visible and would work. the PC would stop there.

Hope someone at Microsoft can help figure this out because it will surely
kill sales quick if there is an issue with iTunes or Quicktime on Vista.

Regards

Chicagopc
 
S

sc-blues

There seems to be an issue with Vista and QuickTime on Dell computers. I
have a Dell Dimension 9200 and my birdguide program, which utilizes
QuickTime, will not run. Also, my system will not allow me to install the
latest version of QuickTime. The Birdguide technical help (which was
excellent) identified the problem as an issue between Apple's QuickTime and
Microsoft's Vista and the way that some Dell computers were configured.
 
S

sc-blues

There seems to be an issue with Vista and QuickTime on Dell computers. I
have a Dell Dimension 9200 and my Birdguide program, which utilizes
QuickTime will not run. Also, my system will not allow me to install the
latest version of QuickTime. The Birdguide technical help (which was
excellent) identified the problem as an issue between Apple's QuickTime and
Microsoft's Vista and the way that some Dell computers were configured.
 

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