Vista Product Code

[Guest]

My husband bought a Toshiba laptop for me that had Vista already loaded onto
it (not the trail) from RadioShack. I was able to access theall programs
without having to enter a product code right away. Well my last opportunity
came up to enter in the product code before I was locked out and I did and
recieved a message saying it was the key code was invalid. Now I am
completely locked out. My product code was located on a sticker under my
computer so I know I am entering in what is on the sticker. Tried a million
times! I am very frustrated as he bought this for me for my online college
degree program now I can't even use it and I have assignments that are
overdue!

 

[Guest]

Contact Toshiba!

 

[Jupiter Jones [MVP]]

Exactly what is happening when you see the request for the Product
Key?
Using Windows Vista?
Or
Using Microsoft Office?

Microsoft Office is often installed as a trial on many computers.
The key affixed to the bottom of the laptop is for Windows Vista and
not Office.
If Office is a trial and the trial has now expired, you need to
purchase Office if you desire to continue using Office.