Vista problems with Microsoft ps/2 keyboard inoperative

[Guest]

I have a ps/2 connected ergonomic keyboard (part number 59758 ) branded as
Microsoft "Natural Keyboard." It connects and lights up, but the computer
shows no response to the keyboard. (It works fine with my old 98SE computer.)
Somewhere along the maze of trying to figure it out, there was a Vista
message that there was a logitech ps/2 keyboard driver that may be missing or
corrupted (39). I can find no help on the microsoft.com site. A friend's
USB keyboard works fine, but I want my ergonomic keyboard back. A few
other postings show vaguely similar problems with ps/2 keyboards.
I tried unistalling keyboard drivers, but the only one showing with the
device manager was the USB keyboard. It uninstalled. I rebooted with the
USB unplugged and the PS/2 plugged in. The PS/2 keyboard was still
inoperative. I plugged in the USB keyboard, and it loaded a driver for the
USB.

Is there a solution? I suspect MS did not regression test their software
against their own older PS/2 keyboard. Good ideas?

 

[Computer & Sound System Tech]

humm few things: you sure it's in the right port and not the ps2 mouse port,
are you sure in the bios nothing is blocking the loading of the ps2
keyboard, are you sure the keyboard it self isn't defectuous, why do you
want to use ps2?, usb is much faster and easier to use(most of the time
99.9% of times). are you sure in the ps2 cable that comes from the keyboard
that all the pins are there and not bent, or missing. what else......are you
sure your ps2 keyboard isn't locked(in the older keyboard there was a switch
that acted as a lock under neat the keyboard.) does your keyboard works
anywhere else like in bios or in start up. does the numlock light come on
when you boot?

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[Guest]

I am sure it is the purple keyboard port, though I tried it in the mouse port
too, just in case something got reverse wired.
I do not know how to check if the bios would be blocking something.
The keyboard works in my old 98SE computer just fine.
I want to use the old keyboard because it is ergonomic, and already
purchased, and as a small protest against disposing of old plastic when it
still works.
The pins are not bent.
I have not tried it during bootup; what is the key to interupt the boot
sequence to try that?
I did not see a num lock light, just the green light next to the number 1 on
the light panel on the keyboard.
I suspect a vista problem, and see other ps/2 vista problems in this forum
that are a bit different but similar regarding keyboard model and symptoms.

:
There is no switch to lock the keyboard.

 

[Guest]

I tried the thing of interupting the bootup. The computer responds to the
ps/2 keyboard during bootup; after vista is fully up, there is no reponse.

 

[Guest]

I also took the keyboard to another Vista machine, and it worked fine.
I got a different ps/2 keyboard and tried it on my Vista machine, and it did
not work on my machine either; whereas it did work on another Vista machine.

What does the error code 39 driver may be missing or corrupt mean, and
who/what issues it?