Vista frozen after vista updates installed

A

Alistair

Hello All,
I've got 64bit ultimate vista. Update downloaded automatically. I
restarted the computer. When it came to the "Welcome" screen - it has frozen
& it says "Please wait" - it's been saying that for the past hour. Anyone
else experiencing this - I really need to get access to my files.

Any information would be greatly appreciated.
 
C

Chad Harris

Hi Alistair--

1) Which update(s) were installed?
2) Try restarting it and see what happens. If you have to turn off your box
to do that so be it.
3) Then, If you have the DVD, try installing it and running Startup Repair.
4) If that doesn't work, try recovering things to normal by running the
bcedit.exe commands from the command prompt from the DVD menu.
5) If you don't have the DVD, (you didn't say) then, try the F8 Windows Adv.
Options menu.

It's been so long since I've helped, I'll look for some
instructions/screenshots to guide you--and put them below. Looks like the
ole MSKBs are using a Silverlight interface or somepin.
Then when you get back to Windows, run SFC by typing sfc /scannow at an
elevated cmd prompt by right clicking cmd>run as admin.on your start menu.

___________

included some info below to explain these with screenshots.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreinstall.com/vistaultimate/repairstartup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content/uploads/2006/12/click-repair-your-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winvista/images/repair/staruprepair/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.
_________________


***Use the 3 Bcdedit switches that should fix you.*** (Requires Vista DVD)


Using bcdedit.exe switches from the DVD cmd prompt--menu shown below. This
is a very quick useful way to repair no boot Vista, but you need the DVD.
All you have to do is click command prompt from the DVD menu as shown above
and type at the prompt:

bcedit.exe /? and you'll see which commands to type below at the prompt. If
it works it will fix things within 60 seconds and then you reboot. It's
based on this:

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

There are a number of interesting and helpful BCDEDIT MSKBs, linked below
but I find the one above best for general efficacy.
http://support.microsoft.com/search...=bcdedit.exe&qryWt=&mode=r&cus=False&x=13&y=8

_________________________

***Use *all* the F8 options if necessary (Doesn't Require Vista DVD):

***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/prodtechnol/winxppro/plan/faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;304449

Good luck,

CH
 

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