Vista freezing at desktop after auto-update

K

Kenneth

My brother inlaws computer will lock up once it gets to the desktop after it
runs auto update. The computer runs just fine as long as we have auto update
disabled. I am going down this weekend to update drivers and run a manual
update. If this problem comes back where would I look to hopefully find the
source of the problem. I submitted a Tech support request about a month ago
with no response.


The computer specs are
Proc: AMD Athlon 64 X2 5600+
Mobo: ASUS M2N-E with the nForce 570 chipset
Video: EVGA 8800GTS (G92) 512MB
RAM: G.SKILL (2X1GB) DDR2 - 800
 
R

Rick Rogers

Hi,

Keep auto-updates disabled, download and install them one at a time,
rebooting in between until you get one that stalls the reboot. Then contact
Windows Update support (it's free) and reference the specific download that
is causing the problem along with the relevant content of the
windowsupdate.log file.

Click on "Need more help" at right:
http://support.microsoft.com/ph/6527

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top