Vista freezes

[Guest]

Message: Two problems.

Vista freezes & Upgrade disk (that came with the lap top) not working.

When I am working w/Vista the program freezes. It freezes when I was fill
out forums etc. I can click on a tab or click to highlight something in the
form & then nothing happens until I switch screens to another windows tab &
switch back , then the tab I clicked on is highlighted or filled out. When
this happens I can't scroll down to continue to fill out forms w/out clicking
back & forth from different windows that were opened.

NOTE: I just went to click to send this mail & I clicked on the "Notify me
on replies" tab @ the bottom & nothing until I clicked to another windows
screen & then I clicked back & it was highlighted all on it's own. Go figure!

I need help, I just purchased this lap top last week (HP Pavilion DV6000
du-core 32 bit, 1024 ram, 120 gig hd, Vista Home premuim) & I am tired of
switching screens just to fill out something.

Thank you,

P.S. I tried to install the upgrade disk that came w/the lap top but it
wouldn't install. (titled-upgrade your windows Vista experience). The disk
stated that during install the lap top might shut off & turn back on, well it
did & I left the disk in the drive & when it rebooted the program wanted to
start all over again. I tried it again but removed the disk & then it
started the regular windows features.

If the disk that came w/the lap top is a upgrade I have to pay for then I do
not need it. I talked to the guy @ Circuit City (first mistake) & he said
the upgrade disk (32bit) is just to upgrade the Vista windows to fix changes.
I don't think so but...............?

 

[Guest]

Sorry, it's a DV6226us model.

 

[Richard G. Harper]

If this laptop is that new, send or take it back for repair or replacement.
What you are seeing is not normal and should not be tolerated in a new
product.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

 

[Guest]

Thanks Richard, I rrestored my LT as some files may have been erased by me.
It is working just fine & I have had no problems w/it to date.

Thanks,

If this laptop is that new, send or take it back for repair or replacement.
What you are seeing is not normal and should not be tolerated in a new
product.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Message: Two problems.

Vista freezes & Upgrade disk (that came with the lap top) not working.

When I am working w/Vista the program freezes. It freezes when I was fill
out forums etc. I can click on a tab or click to highlight something in
the
form & then nothing happens until I switch screens to another windows tab
&
switch back , then the tab I clicked on is highlighted or filled out.
When
this happens I can't scroll down to continue to fill out forms w/out
clicking
back & forth from different windows that were opened.

NOTE: I just went to click to send this mail & I clicked on the "Notify me
on replies" tab @ the bottom & nothing until I clicked to another windows
screen & then I clicked back & it was highlighted all on it's own. Go
figure!

I need help, I just purchased this lap top last week (HP Pavilion DV6000
du-core 32 bit, 1024 ram, 120 gig hd, Vista Home premuim) & I am tired of
switching screens just to fill out something.

Thank you,

P.S. I tried to install the upgrade disk that came w/the lap top but it
wouldn't install. (titled-upgrade your windows Vista experience). The
disk
stated that during install the lap top might shut off & turn back on, well
it
did & I left the disk in the drive & when it rebooted the program wanted
to
start all over again. I tried it again but removed the disk & then it
started the regular windows features.

If the disk that came w/the lap top is a upgrade I have to pay for then I
do
not need it. I talked to the guy @ Circuit City (first mistake) & he said
the upgrade disk (32bit) is just to upgrade the Vista windows to fix
changes.
I don't think so but...............?

 

[Richard G. Harper]

Glad to hear you got it sorted out.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Thanks Richard, I rrestored my LT as some files may have been erased by
me.
It is working just fine & I have had no problems w/it to date.

Thanks,

If this laptop is that new, send or take it back for repair or
replacement.
What you are seeing is not normal and should not be tolerated in a new
product.

--
Richard G. Harper [MVP Shell/User] (e-mail address removed)
* NEW! Catch my blog ... http://msmvps.com/blogs/rgharper/
* PLEASE post all messages and replies in the newsgroups
* The Website - http://rgharper.mvps.org/
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm

Message: Two problems.

Vista freezes & Upgrade disk (that came with the lap top) not working.

When I am working w/Vista the program freezes. It freezes when I was
fill
out forums etc. I can click on a tab or click to highlight something
in
the
form & then nothing happens until I switch screens to another windows
tab
&
switch back , then the tab I clicked on is highlighted or filled out.
When
this happens I can't scroll down to continue to fill out forms w/out
clicking
back & forth from different windows that were opened.

NOTE: I just went to click to send this mail & I clicked on the "Notify
me
on replies" tab @ the bottom & nothing until I clicked to another
windows
screen & then I clicked back & it was highlighted all on it's own. Go
figure!

I need help, I just purchased this lap top last week (HP Pavilion
DV6000
du-core 32 bit, 1024 ram, 120 gig hd, Vista Home premuim) & I am tired
of
switching screens just to fill out something.

Thank you,

P.S. I tried to install the upgrade disk that came w/the lap top but it
wouldn't install. (titled-upgrade your windows Vista experience). The
disk
stated that during install the lap top might shut off & turn back on,
well
it
did & I left the disk in the drive & when it rebooted the program
wanted
to
start all over again. I tried it again but removed the disk & then it
started the regular windows features.

If the disk that came w/the lap top is a upgrade I have to pay for then
I
do
not need it. I talked to the guy @ Circuit City (first mistake) & he
said
the upgrade disk (32bit) is just to upgrade the Vista windows to fix
changes.
I don't think so but...............?