Vista crashes with Internet Explorer

[Jim]

A friend of mine is telling me that ever since he installed Service Pack 1
on this Dell desktop, his browser crashes. I've not yet had an opportunity
to look at his system so I'd like some suggestions when I visit him. I told
him to try Firefox to see if it also crashes.

I'm running Vista Ultinate and have no problems.

TIA

 

[Jim]

Thanks fellows for your suggestions, I will give them a try.

Jim

 

[Ralph]

I did some tech support when Vista was new, and found it cleaned up nicely
if you removed all the toolbars and reset all the options. By all means
check the add-ons.

I probably shouldn't name the toolbars that I found crashed it most.
They've probably tried to iron that out, and I haven't tested recently.