Vista Can't Log In - Credential Manager Server

[Kathy]

I have recently purchase Vista (from XP) and am jointed to a Server 2003. I
am having trouble logging-in and when I attempted to log-in I got the
message, "The system can not access the Credential Manger Server". I tried
logging on with the local admin account, but it tells me it is disabled, and
I tried disconnecting the computer from the network and then trying to logon,
but I get the message, "The server is not responding properly. Verify that
the Credential Manager server is properly installed on the target server."

Can anyone help me out. I can't log in at all. Thanks.

 

[Kathy]

Hi rajinisback,

I have been running Vista for a month now, without any problems (IT people
set it up for me). It was just yesterday that I received this message all of
a sudden. I went to services on the 2003 server - don't see Credential
Manager Server Services listed (assume it would be listed as
"Credential.....".). There are other people in my office running XP - same
server. Any other ideas?

 

[Joe Morris]

This problem started for me thios morning, and after searching Google
for a while on the issue (including here) I contacted our corporate HP
acct manager for assistance - the fix is simple, it worked, and I
thought I would share it for anyone else with the issue...
Platform Module' - Right click and select uninstall

You should now be able to logon without receiving a credential manager
error. Depending on the versions of Vista and TPM you are running you
might have to re-register any finger scans you had stored. The problem
is the driver becomes corrupted.

Interesting. This sounds like your HP contact has run into this before; is
s/he saying that corruption of the TPM drivers is a well-known, frequent
problem or one that was remembered because it was so unusual?

Joe Morris