Vista Business - extremely SLOW printing on network printer

[Guest]

This is what the Canon tech support suggests:

"If you didn’t already try, you could try uninstalling and reinstalling the
driver so that you have the antivirus software and firewall off while
installing."

I guess the implication is that the printer should be installed while all
antivirus and firewall software is disabled... so much for making things easy
for the consumer...

 

[huwyngr]

I guess the implication is that the printer should be installed while all 
antivirus and firewall software is disabled...

That's not uncommon and not just for printers -- Microsoft recommend it
often for updates and installations.

I've had installations fail due to an AV program treating a file as suspect
during installation.

 

[axjul]

Tried what Canon tech support suggest - uninstalled the printer,
disabled anti-virus software and Vista firawall and installed printer
again. SAME problem persists. Printing to the network printer through
the Vista firewall is still EXCRUCIATINGLY slow, but almost
instantaneous with the firewall disabled!! HELP....

 

[huwyngr]

Printing to the network printer through
the Vista firewall is still EXCRUCIATINGLY slow, but almost
instantaneous with the firewall disabled!! HELP....

I've no experience of Canon printers, network connections for printers
nor of the VISTA Firewall which I turned off since I have my system
behind a Router and I am using Norton 360 at the moment (NIS2008 soon,
when the N360 year runs out).

I can only suggest turning off the VISTA firewall and looking for an
alternative software firewall if you really want one.

The only other thing I can think of, and as I say I have never used a
networked printer, except when the printer is connected to another PC
that is networked to my VISTA one and then you have to install printer
driver on the VISTA one as a local printer which may seem illogical.

And also whether you have to give the VISTA PC to which the printer is
networked an IP address, if that is the right term, for the printer.

BTW -- what country are you located in? I can't trace the LBP5000 on
the Canon USA site and the Australian site throws up an error when
going to the downloads page for the LBP5000 there. What I was looking
for was to see if they had the same superb document you could download
with detailed illustrated of exactly how to set it up, step by step. I
found this recently for another Canon printer and it's superb.

 

[Guest]

The LBP5000 is sold in Europe. I did get the great installation documentation
and Canon tech support has gone through the motions. However ,neither
Microsoft nor Canon are solving the problem. Microsoft says that it's a
poorly written driver Canon says it's Vista's firewall and neither really
seems to care.

There are plenty of other people out there with the same or related
problems. Makes you kind of wonder...

 

[huwyngr]

Thanks for the clarification.

I can only suggest disabling the VISTA firewall and using something
that doesn't get in the way.

 

[Guest]

I'm not sure it is a driver/firewall problem.
I think this could be related to the new QoS that Vista provides and with
hardware not supporting it slows down.

Try to disable "Window Auto-Tuning"
Help can be found here to do that.
http://john.bryntze.net/jbkb/index....e_slow_Vista_network_performance#Introduction

 

[huwyngr]

I'm not sure it is a driver/firewall problem.
I think this could be related to the new QoS that Vista provides and with 
hardware not supporting it slows down.

Who's sure of anything with VISTA? <g>

It isn't my problem luckily -- I was dealing with the general problem of
installing -- but it certainly is widespread.

 

[huwyngr]

Thanks for the feedback.

 

[axjul]

Tried adding an outgoing tcp 3756 port exception to the Vista firewall but to
no avail. It still takes forever to print with firewall on (and some 5 secs
with Vista firewall OFF)

 

[axjul]

Downloaded the newest Canon LBP 5000 driver today (Jan.27.2008), R1.11 from
http://software.canon-europe.com/products/0010308.asp , removed the printer,
removed all Vista firewall printer entries, installed the newest driver and
THIS SOLVED THE PROBLEM! Now the printer prints through the Vista firewall
like a breeze.