Vista Anytime Upgrade failing.

G

Guest

I am trying to upgrade Vista from Home Premium to Ultimate. I have purchased
the Anytime upgrade some time ago and have used it several times without any
issues. Now I am having an issue, Vista Home Premium was reinstalled on my
machine due to partition changes, and have been running it the last 2 weeks
with just Home Premium as the upgrade takes a while to do. I tried to do the
upgrade last night, and I get an error when its at the last step of the
upgrade, error code 0xc00000005, it says that my source media is unavailable,
it tells me to make it available again and to try again. It then does a
system restore to before I attempted the upgrade.

I need to know why this isn't working. My Vista disk is not scratched at
all, it is completely clean, save taking it out to use it, it goes back into
the storage case. I do not really want to have to reinstall Vista again as I
probably am going to have to call India to have it activated again, plus all
the software I need to reinstall (I have 1TB of storage space). If anyone is
familiar of why this would be occuring, or what I could do as a workaround to
fix this, please let me know as I can't find anything specific to this in
internet searches.

Thanks.
 
G

Guest

I also want to clarify quickly that I do not believe it is hardware related.
I did run burn-in tests and memory tests without any errors, and besides this
issue, Vista runs without any hitches. I feel it may be software related
with something that is currently installed on my OS conflicting with the
upgrade.
 
M

Mark

Did you activate the Home Premium after re-installing it?
Required to perform the Anytime Upgrade.

Is your Home Premium disk in the player during your Anytime upgrade.
Required since it is not really downloaded, it just gets a "better"
product
key and performs an upgrade with your original disk.
 
G

Guest

Yeh, it was activated, I have used the upgrade before. Unfortunately, I came
to the conclusion that something installed on my system must not be
cooperating with my upgrade, and to save me the frustration of uninstalling 1
thing at a time to troubleshoot it, I instead frustrated myself with
reinstalling. Not the outcome I wanted, but with the amount of applications
I had installed it would have been a very time consuming task.

I will note that reinstalling Vista to my PC with Home Prem, activating, and
immediately upgrading prior to driver installation and updates allowed me to
upgrade to Ultimate again. I wish I could offer more information on why it
was failing, but atleast the issue is resolved somewhat.

I appreciate your help.
 
M

Mark

After completing the installation of all programs, make a backup!
Then, if you ever need to re-install, use the backup.
You only do it once, in less than 20 minutes and it's already activated
with all your apps installed.
 

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