vista 64 bit upgrade problems

[Alan]

I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say
"Setup can not ru on this version of the Operating System. To install
Windows please try booting from the install media. However, when i do
this it says i cannot use my key unless i do upgrade from within the
os. I have seen similar problems with no solutions on several blogs.
Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
first time i attempted to run the upgrade install.
Thanks in advance for any help


Alan

 

[Carey Frisch [MVP]]

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install". The 64-bit upgrade version is only valid
if you already are running a 64-bit version of Windows XP.

Installation choices for 64-bit consumer versions of Windows Vista
http://support.microsoft.com/kb/932795

"Windows XP Professional x64 users can purchase an upgrade license for the 64-bit version of Windows Vista. However, they must
perform a clean installation of the operating system."

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

:

I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say
"Setup can not ru on this version of the Operating System. To install
Windows please try booting from the install media. However, when i do
this it says i cannot use my key unless i do upgrade from within the
os. I have seen similar problems with no solutions on several blogs.
Can anyone help me?? Also, Ms. Office Pro Disappeared off my hdd the
first time i attempted to run the upgrade install.
Thanks in advance for any help


Alan

 

[Guest]

read and follow these instructions carefully -

http://blogs.zdnet.com/Bott/?p=196

you will need to do a clean install but you should have everything you need

 

[cvp]

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install". The 64-bit upgrade version is only valid
if you already are running a 64-bit version of Windows XP.

Installation choices for 64-bit consumer versions of Windows Vista
http://support.microsoft.com/kb/932795

"Windows XP Professional x64 users can purchase an upgrade license for the 64-bit version of Windows Vista. However, they must
perform a clean installation of the operating system."

That's just totally incorrect advice.
The 64 bit upgrade version merely checks that you have a valid OS
installed. The installation will proceed as a "clean" install.

 

[Carey Frisch [MVP]]

Having a 32-bit installation of Vista does not
qualify for the upgrade version of the 64-bit version.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install". The 64-bit upgrade version is only valid
if you already are running a 64-bit version of Windows XP.

Installation choices for 64-bit consumer versions of Windows Vista
http://support.microsoft.com/kb/932795

"Windows XP Professional x64 users can purchase an upgrade license for the 64-bit version of Windows Vista. However, they must
perform a clean installation of the operating system."

That's just totally incorrect advice.
The 64 bit upgrade version merely checks that you have a valid OS
installed. The installation will proceed as a "clean" install.

 

[cvp]

Having a 32-bit installation of Vista does not
qualify for the upgrade version of the 64-bit version.

Wrong again!
Since you gave the link, which part of
"If you purchase a 64-bit upgrade version of Windows Vista with the
intention of installing on a computer that is running a 32-bit operating
system, you must install Windows Vista by starting the computer from the
64-bit Vista installation DVD."
and
"The following installed operating systems are eligible for a Windows
Vista upgrade installation: ...
• Windows Vista Home Basic (32-bit and 64-bit)
• Windows Vista Home Premium (32-bit and 64-bit)
• Windows Vista Business (32-bit and 64-bit)
• Windows Vista Ultimate (32-bit and 64-bit)"

do you not understand?

 

[John Barnes]

You are wrong, Carey. You just have to upgrade to the equivalent of Pro or
higher. The upgrade must be done as a clean install with the upgrade
version.

 

[Guest]

The OP clearly stated:

"I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say
"Setup can not ru on this version of the Operating System."

The OP cannot upgrade his 32-bit version of Vista to a
64-bit version. A "clean install" would be required on
an available empty drive or partition. The OP likely
does not have "an available empty partition" with a
preinstalled 32-bit version of Vista.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

 

[cvp]

The OP clearly stated:

"I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say
"Setup can not ru on this version of the Operating System."

The OP cannot upgrade his 32-bit version of Vista to a
64-bit version. A "clean install" would be required on
an available empty drive or partition. The OP likely
does not have "an available empty partition" with a
preinstalled 32-bit version of Vista.

Nonsense! The clean install does NOT have to be on an empty drive or
partition, nor on one with a 32 bit Vista. The existing drive merely has
to have enough space on it and the 32 bit system has to be available for
inspection.You've obviously never done it if you're making these assertions.

 

[Carey Frisch [MVP]]

The OP did not indicate he wished to perform a
"clean install" of the 64-bit version of Vista.
He wanted to "upgrade" from his 32-bit version
to the 64-bit version.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

The OP clearly stated:

"I am on a Latitude D830 with 4 gig ram, t7700 dual core processor and
160 gig hdd. my system is vista business 32 bit . i bought a 64 bit
retail upgrade but it say
"Setup can not ru on this version of the Operating System."

The OP cannot upgrade his 32-bit version of Vista to a
64-bit version. A "clean install" would be required on
an available empty drive or partition. The OP likely
does not have "an available empty partition" with a
preinstalled 32-bit version of Vista.

Nonsense! The clean install does NOT have to be on an empty drive or
partition, nor on one with a 32 bit Vista. The existing drive merely has
to have enough space on it and the 32 bit system has to be available for
inspection.You've obviously never done it if you're making these assertions.

 

[TheNetAvenger]

From: http://support.microsoft.com/kb/932795/en-us

Upgrading a 32-bit operating system to a 64-bit operating system If you
purchase a 64-bit upgrade version of Windows Vista with the intention of
installing on a computer that is running a 32-bit operating system, you must
install Windows Vista by starting the computer from the 64-bit Vista
installation DVD.

Important Do not remove the previous operating system before you start the
Windows Vista installation. This is because Windows Vista Setup has to
verify that your current operating system license supports the installation
of a 64-bit upgrade version.

-Anthony

 

[cvp]

The OP did not indicate he wished to perform a
"clean install" of the 64-bit version of Vista.
He wanted to "upgrade" from his 32-bit version
to the 64-bit version.

He didn't say that at all. He has no option but clean install. However,
the purpose of my response was to correct the information you were
providing: "You'll need to purchase a "full version" of the 64-bit". He
does not And even if he did purchase one, he'd still have to do a clean
install.
I don't know why you've having so much difficulty in accepting that you
were just plain wrong.

 

[Leythos]

There is no upgrade path from a 32-bit version of Vista
to the 64-bit version of Vista. You'll need to purchase
a "full version" of the 64-bit version and perform a
"clean install". The 64-bit upgrade version is only valid
if you already are running a 64-bit version of Windows XP.

I have the "Upgrade version of Vista 64bit" and did a clean install
using the media, then did an Upgrade of that install to allow me to get
a clean install that would activate as an Upgrade.

--

Leythos
- Igitur qui desiderat pacem, praeparet bellum.
- Calling an illegal alien an "undocumented worker" is like calling a
drug dealer an "unlicensed pharmacist"
(e-mail address removed) (remove 999 for proper email address)

 

[Guest]

Bingo! - See my other post - I (and probably you) used this to install on a
clean partition (NO existing OS of any description) as outlined in the Bott
blog.