virus

[Dave]

On a laptop which is used at home i had problems when
accessing the Internet. The laptop kept shutting itself
down with a message saying something about NT Authority.
From the Internet i found that the laptop had been
infected by the Blaster virus.

I followed the procedure from Microsoft knowledge base to
eradicate it and everythng seems ok, i finished off
running the fixit program that actually deletes the virus.
After this program had run it said it had scanned over
21,000 files and deleted 1 virus file. This seemed to fix
the problem but when i logged out and came back in on
someone elses login(profile) i got the same problem with
the laptop shutting it self down when on the Intenet.

I thought running the fixit program would have eradicated
the virus on the laptop iresptive of who was logged in as
the virus was deleted from the c: drive.

Does this mean i will have to repeat the steps i did for
the first user on the other 3 users who use this laptop ?

Thanks

Dave

 

[Trish]

Did you remove the virus from your System Volume Information (System
Restore) folder? To do that, simply turn off system restore (removes all
previous restore points) , reboot comp and then when everything is up and
running, turn restore back on and manually create a new restore point.

 

[Malke]

On a laptop which is used at home i had problems when
accessing the Internet. The laptop kept shutting itself
down with a message saying something about NT Authority.
From the Internet i found that the laptop had been
infected by the Blaster virus.

I followed the procedure from Microsoft knowledge base to
eradicate it and everythng seems ok, i finished off
running the fixit program that actually deletes the virus.
After this program had run it said it had scanned over
21,000 files and deleted 1 virus file. This seemed to fix
the problem but when i logged out and came back in on
someone elses login(profile) i got the same problem with
the laptop shutting it self down when on the Intenet.

I thought running the fixit program would have eradicated
the virus on the laptop iresptive of who was logged in as
the virus was deleted from the c: drive.

Does this mean i will have to repeat the steps i did for
the first user on the other 3 users who use this laptop ?

You may have more than one virus - the Welchia virus also causes these
problems. You may have forgotten to turn off System Restore. You may
have neglected to download the patch and install it *after* cleaning
the machine and *before* connecting to the Internet again. You might
not have run your repair tool in Safe Mode. Try, try again and also get
yourself a full-featured antivirus program, install it and keep it
updated.

Malke