Virus Protection Security Ballong Popup Madness

[Fuse News]

No matter what steps I take the security balloon alerting me that "Your
computer might be at risk" "Your virus Protection status is unknown" "Click
this balloon to fix the problem" continues to popup even after I choose to
monitor it myself checkbox.

After I reboot the PC, the same balloon pops up and I'll have to go back in
and re-check the box to not recommend an action and tell window that I'll
monitor it myself.

I've even unchecked the Virus Protection box under the right window pane
link, "Change the way security center alerts me."

Still after a reboot, the balloon reappears.
..
I'm running Windows XP Home edition with Zonealarm Pro 5.5.062.000, Symantec
Antivirus Corporate Edition. I've updated all software from both Zonealarm,
Symantec to the latest releases. Windows XP Home edition has all latest
patches from Windows Update.

What can I do to stop the balloon popup?

Thanks for any helpful direction.

Fusey

 

[Carey Frisch [MVP]]

Go to Start > Run and type: services.msc , and hit enter.
Scroll down to " Security Center", right-click on this service
and select Properties > Startup type > Disabled, then reboot.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

----------------------------------------------------------------------------------

:

| No matter what steps I take the security balloon alerting me that "Your
| computer might be at risk" "Your virus Protection status is unknown" "Click
| this balloon to fix the problem" continues to popup even after I choose to
| monitor it myself checkbox.
|
| After I reboot the PC, the same balloon pops up and I'll have to go back in
| and re-check the box to not recommend an action and tell window that I'll
| monitor it myself.
|
| I've even unchecked the Virus Protection box under the right window pane
| link, "Change the way security center alerts me."
|
| Still after a reboot, the balloon reappears.
| .
| I'm running Windows XP Home edition with Zonealarm Pro 5.5.062.000, Symantec
| Antivirus Corporate Edition. I've updated all software from both Zonealarm,
| Symantec to the latest releases. Windows XP Home edition has all latest
| patches from Windows Update.
|
| What can I do to stop the balloon popup?
|
| Thanks for any helpful direction.
|
| Fusey

 

[Shenan Stanley]

No matter what steps I take the security balloon alerting me that
"Your computer might be at risk" "Your virus Protection status is
unknown" "Click this balloon to fix the problem" continues to popup
even after I choose to monitor it myself checkbox.

After I reboot the PC, the same balloon pops up and I'll have to go
back in and re-check the box to not recommend an action and tell
window that I'll monitor it myself.

I've even unchecked the Virus Protection box under the right window
pane link, "Change the way security center alerts me."

Still after a reboot, the balloon reappears.
.
I'm running Windows XP Home edition with Zonealarm Pro 5.5.062.000,
Symantec Antivirus Corporate Edition. I've updated all software from
both Zonealarm, Symantec to the latest releases. Windows XP Home
edition has all latest patches from Windows Update.

What can I do to stop the balloon popup?

What Carey suggested or update to Symantec AV 9.0 Build 1400+.

 

[Doug Knox MS-MVP]

Rather than disable the entire Security Center, go to Start, Run and enter REGEDIT Go to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center

Look in the right pane for a value called AntiVirusOverride. Double click this value and set it to 1. Reboot.