Virus infected laptop, restoration of system

[Guest]

Hi,
if anyone can help me please.
Our laptop has recently been infected by a virus, my mom thinks it's the
Trojan.
My brother and I have since restored the system, but lost all the pictures.
Does anyone know how to restore those?
Please let me know.

Maki
(e-mail address removed)

 

[Shenan Stanley]

if anyone can help me please.
Our laptop has recently been infected by a virus, my mom thinks
it's the Trojan.
My brother and I have since restored the system, but lost all the
pictures. Does anyone know how to restore those?
Please let me know.

What is 'the trojan'?
What do *you* mean by 'restored the system'?
Can you not just restore from periodic backups?

 

[GreenieLeBrun]

Hi,
if anyone can help me please.
Our laptop has recently been infected by a virus, my mom thinks it's
the Trojan.
My brother and I have since restored the system, but lost all the
pictures. Does anyone know how to restore those?
Please let me know.

Maki
(e-mail address removed)

What sort of restore did you do, if it was a "back to factory defaults"
restore then, in all probability, all you data has been removed.

You may be able to recover your data using a data recovery tool such as PC
Inspector File Recovery from
http://www.pcinspector.de/file_recovery/uk/welcome.htm but if it is the
above type of restore then I doubt it.

Of course you will always be able the get your data from the periodical
backups you do to CD, DVD or other external storage media. You do regular
backups.......... Don't you?

 

[Efirmitiv]

You have a good program called 'True sword', it's good because it finds all
of the malicious programs/files...it's free also, you can use it for three
files, than uninstall it, and reinstall it again, then you'll have three
times for finding and eliminating malicious programs/files...
hope that helps =)