virus..dont have hp restore cd....HELP!!!! i dont wanna lose our p

[Guest]

ok...our nortons anti virus lapsed cause of christmas...when we could get
another...our friend came...cleaned it out...got us some symantic protection
and i guess it never fixed it...my recover/restore cd from hp was lost or
missing and i didnt know we needed it...am i screwed?...i dont even know
where to go for help!!

 

[Carey Frisch [MVP]]

HP Pavilions that ship with Microsoft Windows XP do
not come with Recovery CDs. Instead, they use a hidden
space (partition) on the hard drive to store the recovery
information.

Read the following article thoroughly, then follow
the steps outlined to perform a "non-destructive"
recovery operation.
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph07145&product=71013&dlc=en&lang=en

If a "non-destructive" recovery will not work, then you'll h­ave
to resort to a "destructive recovery" which will reformat th­e
drive, thus wiping it clean of all files before Windows XP i­s
reinstalled.

Obtaining HP Recovery CDs
http://h10025.www1.hp.com/ewfrf/wc/...3&lang=en&cc=us&lc=en&dlc=en&docname=bph07143

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.mspx

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:

| ok...our nortons anti virus lapsed cause of christmas...when we could get
| another...our friend came...cleaned it out...got us some symantic protection
| and i guess it never fixed it...my recover/restore cd from hp was lost or
| missing and i didnt know we needed it...am i screwed?...i dont even know
| where to go for help!!

 

[Guest]

ok...our nortons anti virus lapsed cause of christmas...when we could get
another...our friend came...cleaned it out...got us some symantic protection
and i guess it never fixed it...my recover/restore cd from hp was lost or
missing and i didnt know we needed it...am i screwed?...i dont even know
where to go for help!!