Video locks up

[Howard Brazee]

Had to hard boot my computer which was not responding (but which
showed my screen saver - except the screen saver was stuck). Usually
when this happens, I reboot, and don't get an abort dump nor message.
So I check the event viewer. I'm thinking it got stuck at 9:00 last
night. I turned it off at 5:45 this morning and rebooted. There is
nothing in the event viewer between those times.

All of my USB devices were unplugged, but I was connected to my router
to the DSL modem.

The following may be stuff that indicates where I should look.


Event Type: Information
Event Source: Save Dump
Event Category: None
Event ID: 1000
Date: 5/9/2006
Time: 5:45:55 AM
User: N/A
Computer: DAD-133
Description:
The computer has rebooted from a bugcheck. The bugcheck was:
0x0000009c (0x00000000, 0x8054d370, 0xa2000000, 0x84010400). A full
dump was not saved.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

====================
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 5/8/2006
Time: 9:00:54 PM
User: N/A
Computer: DAD-133
Description:
The IMAPI CD-Burning COM Service service entered the stopped state.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Huh? I wasn't anywhere near my computer!

=====================================
Event Type: Error
Event Source: SMTPSVC
Event Category: None
Event ID: 116
Date: 5/9/2006
Time: 5:46:26 AM
User: N/A
Computer: DAD-133
Description:
The service metabase path '/LM/SMTPSVC/' could not be opened. The
data is the error code.
For additional information specific to this message please visit the
Microsoft Online Support site located at:
http://www.microsoft.com/contentredirect.asp.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 00 00 ....

======================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 5/9/2006
Time: 5:46:30 AM
User: N/A
Computer: DAD-133
Description:
The Automatic LiveUpdate Scheduler service failed to start due to the
following error:
The system cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

===========================================
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 5/9/2006
Time: 5:46:30 AM
User: N/A
Computer: DAD-133
Description:
The Simple Mail Transfer Protocol (SMTP) service terminated with the
following error:
The system cannot find the path specified.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

===================================

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 5/9/2006
Time: 5:46:31 AM
User: N/A
Computer: DAD-133
Description:
The following boot-start or system-start driver(s) failed to load:
viaagp1

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

 

[Cari \(MS-MVP\)]

Stop Error 9c refers to:
http://aumha.org/win5/kbestop.php#0x9c

Since the subsequent message refers to VIAAGP1, I would assume your
motherboard has a VIA chipset. See if the PC manufacturer's website (or
preferably the motherboard manufacturer's website) has updated chipset
utility drivers. You might also check for graphics card or chipset updated
drivers as well.