Very Slow Restart

G

Guest

Using Windows XP Home Edition-----

My Dell system restarts very, very slowly. After almost 5 minutes it will
complete a good restart, but I get a message (contained in a box) that says:

" NT On-Access Scanner Service
NT On-Access Scanner Service has encountered a problem and needs to close "

During this long restart I've noticed that for a good portion of it there's
no drive activity, and instead of the regular cursor (an arrow) the hourglass
gizmo shows; looks like Windows is rummaging around in memory looking long
and hard for something related to NT On-Access Scanner Service

I recently had to completely reformat my HD and reload Windows due to a
virus. Could I have loaded a drive or some application that I shouldn't have.

Any help would be appreciated. Thanks in advance.
 
R

RRR_News

This is related to McAfee Security software, due to an infected file or files that was not originally corrected. And since you reinstalled Windows because of a virus problem, you might have reintroduced it to your PC, after the reinstallation.

Check with the McAfee website and see if they have a fix for it. Make sure that you have your firewall and antivirus programs up and running, before you ever connect to the internet. Especially after a reinstallation.

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Rich/rerat

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Using Windows XP Home Edition-----

My Dell system restarts very, very slowly. After almost 5 minutes it will
complete a good restart, but I get a message (contained in a box) that says:

" NT On-Access Scanner Service
NT On-Access Scanner Service has encountered a problem and needs to close "

During this long restart I've noticed that for a good portion of it there's
no drive activity, and instead of the regular cursor (an arrow) the hourglass
gizmo shows; looks like Windows is rummaging around in memory looking long
and hard for something related to NT On-Access Scanner Service

I recently had to completely reformat my HD and reload Windows due to a
virus. Could I have loaded a drive or some application that I shouldn't have.

Any help would be appreciated. Thanks in advance.
 

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