Very slow opening Word 2003 documents via "My Computer" over netwo

[Boxhill]

We have half a dozen XP clients sharing a Buffalo NAS with until recently no
problems. Then times to open Word 2003 documents via "My Computer" started to
extend. You could open the same document on one machine in 5 seconds but on
another it could take 2-3 minutes. We tried copying an offending document to
the local hard dive, disconecting from the network and it still took the same
time to open...however if you opened it from within word, whether on the
network or locally it was almost instant.

Anyone have any ideas what is going on?

Many thanks in advance

 

[gsjutla]

Get the latest version for mrxsmb.sys and rdbss.sys

also setup the registry key mentioned in
http://support.microsoft.com/default.aspx/kb/834350
http://support.microsoft.com/default.aspx?scid=kb;en-us;894463
KB 328237 try each setting of the ReadAheadGranularity registry setting, try
4 and
8 and 16. Leave the registry key on the number that proves the fastest.
328237 Some Programs Do Not Work As Expected When Large Files Are Opened
( Enable ReadAheadGranularity per article)
<http://support.microsoft.com/default.aspx?scid=kb;en-us;328237>

Set the Cachesize as in KB 322345. First try a suggested value of 512 then
try
the max value 1024. Leave the registry key on the number that proves the
fastest
322345 You may experience latency problems when you access a document from a
Universal Naming Convention (UNC) network share in Word 2002
<http://support.microsoft.com/default.aspx?scid=kb;en-us;322345>



These might help
Q320829 - Modify the Request Size Buffer (SizReqBuf)
Q320138 - Disable Automatic Search for Network Printers and Folders (XP)
Q815227 - Performance Degradation
Q245800 - Delay viewing shares (Windows 98/2000)
Q315237 - High Rate of Collisions on 100-Megabit Networks
Q321169 - Slow SMB performance when you copy files from Windows XP to a
Windows
Q841978 - Regression for #37579: Huge network traffic and Explorer hangs when