Verizon email into Outlook

[lputnam]

I am having difficulties in adding my Verizon email accounts to outlook. I am
using the MS Exchange (POP3, IMAP or http) and typing my email and password
that I establish to get into my account. (Although the text says the the
password my ISP has given me...is it not my account password?)

I tried an encryption connection first - and received error message <an
encryption connection to your mail server is not available.> Next I tried the
unencrypted connection and tried the "Connect Using LAN" Response: back to
the drop down box and tried the "IE or 3rd party" option. Same result. Tried
MSN and could not establish a connection.

I was able to add a gmail account yesterday quite easily, but cannot get my
Verizon account to add. When I initially set up Outlook 2007 at home I put
the named accounts in and got them to view in Outlook. At the office, I'm
stuck!

How can I resolve this problem?

 

[Milly Staples [MVP - Outlook]]

Why are you using an Exchange account for an ISP account? You can't. USe
the ISP settings for your POP3 or IMAP account. Remove the Exchange account
and install your ISP's preferred account type.

Are you trying to connect to your work Exchange Account? If yes, then ask
your Mail Admin at work for the directions.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, lputnam asked:

| I am having difficulties in adding my Verizon email accounts to
| outlook. I am using the MS Exchange (POP3, IMAP or http) and typing
| my email and password that I establish to get into my account.
| (Although the text says the the password my ISP has given me...is it
| not my account password?)
|
| I tried an encryption connection first - and received error message
| <an encryption connection to your mail server is not available.> Next
| I tried the unencrypted connection and tried the "Connect Using LAN"
| Response: back to the drop down box and tried the "IE or 3rd party"
| option. Same result. Tried MSN and could not establish a connection.
|
| I was able to add a gmail account yesterday quite easily, but cannot
| get my Verizon account to add. When I initially set up Outlook 2007
| at home I put the named accounts in and got them to view in Outlook.
| At the office, I'm stuck!
|
| How can I resolve this problem?

 

[lputnam]

I'm not using an exchange account - it is a button Outlook offers - when I
click on Add new E-Mail account it offers me 2 radio buttons: Microsoft
Exchange, POP3, IMAP, or HTTP. Under that says: "Connect to an email account
at your Internet Service Provider (ISP) or your organization's Microsoft
Exchange server."

The other radio button is "other" - connect to a server type shown below:
Fax Mail Transcript or Outlook Mobile Service (text messaging)

I click on the first button and the next button gives me space to type my
name, email address, password and retype password. Under this "retype
password" is "Type the password your ISP has given you." Is this my password
I set up for my email account or do I need to contact verizoncentral.com?

I'm using Outlook 7 SP2 MSO