Using W2K3 Fax service with Crystal Report PDF Documents

[Guest]

I have written a service that exports a crystal report to a PDF document and
uses that PDF document to send out as a fax using the W2K3 fax service. I
am using the COM interface with VB.NET and it works great on some servers.
I am running into a problem on other servers, when the fax service tries to
send the fax out I get a message back from acrobat reader saying

"Before you can perform print-related tasks such as page setup or printing a
document, you need to install a printer"

Has anyone seen this message before or have any ideas about it? There are
printers installed on the servers and I can open the PDF document and print
to the "Fax" printer and that works fine.

All servers are Windows 2003 and have the same components loaded.

Thanks,
Dave

 

[Raghavendra R [MSFT]]

I think the problem has got something to do with Acrobat Reader. I searched
for your error description & found couple of other people complaining about
the same. But I couldn't find any solutions though.

Could you try out with some other document type & see if the problem
persists?

--
Raghavendra R
Microsoft Printing, Imaging and Fax Team
This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'

 

[somanshukalra]

Hi Dave,

I have a similar sort of an application but a different kind of a problem.
I'd need your help with some stuff regarding facing of the pdf document.
Please do help or suggest something.

My Dot net(C#) based application sends fax messages. I am using
FAXCOMLIB.DLL version=1.0.0.0 (Microsoft's dll used for faxing) and
runtime version=v1.1.4322 for sending the fax message. When the
application attaches a PDF Document and sends the Fax message, an Adobe
Acrobat reader instance gets opened in a minimized state.This happens
whenever the application sends a fax message with PDF Document attached, a
new instance of Acrobat reader gets opened everytime (in a minimized state)
and neither of them closes on completion of sending the Fax message. We
have to close all those opened instances of Acrobat Reader manually. This
however does not happen while faxing Microsoft word documents.

Thanks
Somanshu

 

[Renu Bhattar [MSFT]]

This is a known external issue specific to Adobe Acrobat Reader.

--
---

Renu Bhattar [MSFT]

Microsoft Printing, Imaging and Faxing
This posting isprovided "AS IS" with no warranties and confers no rights.
Please do not send mail directly to this alias. This alias is for newsgroup
purposes only.